I don't know the inns and outs of every facet at this particular rehab, but I know that my friend that is here getting better, is doing really well and he looks clean and happy and OK which is all that matters to me thank God
Mary W.
Oct 2018
The star rating says it all! Never let a hospital manipulate into going to a center your not sure of! The nurses here were RUDE and CONDESCENDING! If they had read my husbands report, maybe he would of had better care.
Diane K.
May 2018
This is with regard to the location on Ferry St, in Newark. I understand this is a Spanish/Portuguese area, but to have English speaking clients, and continue to talk to your co-workers constantly, and think that I don't have a clue, is ignorant. First day: the PT assigned to me went over my personal information right out in the open, loudly where everyone could hear. She then showed me how to do exercises so fast, that I thought we were playing Simon Says, so I asked if she could slow down. She seemed to get a little irritated after that. She would show me something to do, and go away. Once I was done, she was either on the computer, working on another patient, or holding long discussions with her co-worker. She could have told me, when you are done take a break, or had advised me on what to do next, just in case she was with another client. So, when I stood there, she seemed to get a a bit more irritated.I wanted to keep going, especially the first day, and I was in extremely severe pain. I also so that there were no women there. Second Day: I got a call from the receptionist, to come in at 8 that morning. My appointment was supposed to be around 9 or 10. I got there early and the door was locked. I looked for a place to eat and when I got back, two other clients, males were waiting outside. It's now after 8 and no one has showed up that worked there. Eventually a PT comes, not mine and opens up. She comes in and starts doing what she does.I asked her what should I do, and she tells me to wait for my PT, this is my 2nd day. My PT comes in and it's 8:30 or so. She does what she has to do then comes to me. Actually, most of it is a blur because I was not happy. Moving along; after I did a couple of exercises, I saw that she was performing manipulations on a client. So, I went to her co-worker who was sitting behind one of the desks, and asked what should I do next. She said I had to wait on her. my PT. I talked to her for a minute. When I looked around my PT was behind me, looking at me with her hands on her hip, like why am I talking to her co-worker. She asked me what am I doing? I asked if I not to talk to her, she said no. I was livid. I went and sat down to get the heat, and she put it on the wrong shoulder. She and her co-worker started talking in their language, and went to a back room. Upon leaving I asked the receptionist if I could change locations. I went right to my car and changed. Third day: Another location, I was out!
Nancy M.
Jul 2017
My sister, a cardiac ICU intensivist, did a lot of research before settling on Kessler. Our mother having an LVAD we're in a special situation but Kessler was ready to take on the added challenge and the therapists who would be working with her received special LVAD training. First impression of Kessler's outpatient rehab program is great. Accompanying my mother for after stroke care. Elisa, Andrea and crew are pretty awesome. Will update as we go thru her stint in rehab. PT, OT and Speech/Swallow therapy. Outpatient rehab is located at the back of the complex. There is plenty of free parking.
Monica C.
I don't know the inns and outs of every facet at this particular rehab, but I know that my friend that is here getting better, is doing really well and he looks clean and happy and OK which is all that matters to me thank God
Mary W.
The star rating says it all! Never let a hospital manipulate into going to a center your not sure of! The nurses here were RUDE and CONDESCENDING! If they had read my husbands report, maybe he would of had better care.
Diane K.
This is with regard to the location on Ferry St, in Newark. I understand this is a Spanish/Portuguese area, but to have English speaking clients, and continue to talk to your co-workers constantly, and think that I don't have a clue, is ignorant. First day: the PT assigned to me went over my personal information right out in the open, loudly where everyone could hear. She then showed me how to do exercises so fast, that I thought we were playing Simon Says, so I asked if she could slow down. She seemed to get a little irritated after that. She would show me something to do, and go away. Once I was done, she was either on the computer, working on another patient, or holding long discussions with her co-worker. She could have told me, when you are done take a break, or had advised me on what to do next, just in case she was with another client. So, when I stood there, she seemed to get a a bit more irritated.I wanted to keep going, especially the first day, and I was in extremely severe pain. I also so that there were no women there. Second Day: I got a call from the receptionist, to come in at 8 that morning. My appointment was supposed to be around 9 or 10. I got there early and the door was locked. I looked for a place to eat and when I got back, two other clients, males were waiting outside. It's now after 8 and no one has showed up that worked there. Eventually a PT comes, not mine and opens up. She comes in and starts doing what she does.I asked her what should I do, and she tells me to wait for my PT, this is my 2nd day. My PT comes in and it's 8:30 or so. She does what she has to do then comes to me. Actually, most of it is a blur because I was not happy. Moving along; after I did a couple of exercises, I saw that she was performing manipulations on a client. So, I went to her co-worker who was sitting behind one of the desks, and asked what should I do next. She said I had to wait on her. my PT. I talked to her for a minute. When I looked around my PT was behind me, looking at me with her hands on her hip, like why am I talking to her co-worker. She asked me what am I doing? I asked if I not to talk to her, she said no. I was livid. I went and sat down to get the heat, and she put it on the wrong shoulder. She and her co-worker started talking in their language, and went to a back room. Upon leaving I asked the receptionist if I could change locations. I went right to my car and changed. Third day: Another location, I was out!
Nancy M.
My sister, a cardiac ICU intensivist, did a lot of research before settling on Kessler. Our mother having an LVAD we're in a special situation but Kessler was ready to take on the added challenge and the therapists who would be working with her received special LVAD training. First impression of Kessler's outpatient rehab program is great. Accompanying my mother for after stroke care. Elisa, Andrea and crew are pretty awesome. Will update as we go thru her stint in rehab. PT, OT and Speech/Swallow therapy. Outpatient rehab is located at the back of the complex. There is plenty of free parking.