Went in for a DOT physical. As I am not a patient, I paid a 50% premium, which is just fine. The personnel I was in contact with were nice. The entire procedure was complete within 1 hour, which, again, was very good. The issue arose after I got home and I carefully reviewed my medical card. There were 2 issues that were incorrect. I returned a couple weeks later to inquire. I even wrote out my inquiry, as the PA was busy. An answer was promised. That was 3 weeks ago. No contact from Keady.
January 2020
If I could give them 0 stars I would. They bill for things that should be covered by your health insurance, then when you try and address the issue..they say you have to take it up with our 3rd party service provider. They take no accountability or try and help their customers, they just say "we're not in-charge of the billing so there's nothing we can do." They give you run around about billing over and over and no one calls you back. They do not care about their customers, please be warned! All they care about is churning people out as quickly as possible.
Went in for a DOT physical. As I am not a patient, I paid a 50% premium, which is just fine. The personnel I was in contact with were nice. The entire procedure was complete within 1 hour, which, again, was very good. The issue arose after I got home and I carefully reviewed my medical card. There were 2 issues that were incorrect. I returned a couple weeks later to inquire. I even wrote out my inquiry, as the PA was busy. An answer was promised. That was 3 weeks ago. No contact from Keady.
If I could give them 0 stars I would. They bill for things that should be covered by your health insurance, then when you try and address the issue..they say you have to take it up with our 3rd party service provider. They take no accountability or try and help their customers, they just say "we're not in-charge of the billing so there's nothing we can do." They give you run around about billing over and over and no one calls you back. They do not care about their customers, please be warned! All they care about is churning people out as quickly as possible.