From beginning to end they were quick and very helpful and reliable! VERY happy with our windows and will use them again for other projects!UPDATE: That was my review 4 years ago after my windows were installed. We ended up moving about 9mo after the windows were installed. They had promised us a lifetime guarantee that would transfer to a new owner should we choose to move. Before we moved one of the windows latches broke. Someone came out to look and said it needed a certain part he didn’t have, but he was going to be gone for a week and then he’ll be back. No one ever came back. I called and the people who answered the phone were always like yes they’ll get right... read full review
August 2022
The wood siding they did was an absolutely terrible job filled with damages. It looks terrible. We paid extra for them to stain it in their warehouse but they wanted to stain it in our house which we told them no. Now they're telling us to finish and touch up the stain work they did (TERRIBLE) in our house when we paid for them to do it???? They took our blinds down and didn't put them back up. I wouldn't recommend these guys to anyone. all the pictures are their work and terrible finish that Quality home exteriors did. if you want this terrible workmanship then feel free. But i wouldn't recommend these guys to anyone, the Pictures speak for themselves.Services:... read full review
July 2022
QHE performed window replacement on my home in July of 2021 (17 windows total). The installation process was fine overall. However, one of the windows is defective (top sash of double hung window is off track and will not seal). I got in touch with several individuals from QHE to have someone take a look. After multiple missed/re-scheduled appointments, they became completely unresponsive (no response to texts, emails, phone calls, and I've even attempted to visit their office address on several occasions). As a result of very poor follow up experience, I strongly recommend going with another contractor.
From beginning to end they were quick and very helpful and reliable! VERY happy with our windows and will use them again for other projects!UPDATE: That was my review 4 years ago after my windows were installed. We ended up moving about 9mo after the windows were installed. They had promised us a lifetime guarantee that would transfer to a new owner should we choose to move. Before we moved one of the windows latches broke. Someone came out to look and said it needed a certain part he didn’t have, but he was going to be gone for a week and then he’ll be back. No one ever came back. I called and the people who answered the phone were always like yes they’ll get right... read full review
The wood siding they did was an absolutely terrible job filled with damages. It looks terrible. We paid extra for them to stain it in their warehouse but they wanted to stain it in our house which we told them no. Now they're telling us to finish and touch up the stain work they did (TERRIBLE) in our house when we paid for them to do it???? They took our blinds down and didn't put them back up. I wouldn't recommend these guys to anyone. all the pictures are their work and terrible finish that Quality home exteriors did. if you want this terrible workmanship then feel free. But i wouldn't recommend these guys to anyone, the Pictures speak for themselves.Services:... read full review
QHE performed window replacement on my home in July of 2021 (17 windows total). The installation process was fine overall. However, one of the windows is defective (top sash of double hung window is off track and will not seal). I got in touch with several individuals from QHE to have someone take a look. After multiple missed/re-scheduled appointments, they became completely unresponsive (no response to texts, emails, phone calls, and I've even attempted to visit their office address on several occasions). As a result of very poor follow up experience, I strongly recommend going with another contractor.