Photos for UNITY Eye Centers -Norfolk (formerly Authier Miller Pape Eyecare)
Reviews for UNITY Eye Centers -Norfolk (formerly Authier Miller Pape Eyecare)
Add your commentUNITY Eye Centers -Norfolk (formerly Authier Miller Pape Eyecare)
3610 W Norfolk Ave, Norfolk
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The young lady that did my tests, and was chair side for Dr. Goetsch was fabulous!
Dr. Goetsch is always very personable and professional.
I’m just wondering about the check in and check out procedures. When I checked in I was told my VSP balance available was $310. Upon checkout, I had inquired about sunglass frames on the 50% Off Sale. I tried on a couple, and decided they were too pricey for me.
Then the young lady assisting me with the frames told me she could check me out. So she did, I asked for and received a copy of my bill and my script. No where on my bill does it say anything about VSP.
The front counter staff members... read full review
Overall the majority of the staff and doctors were great. Extremely helpful and knowledgeable on any questions had. EXCEPT, Melissa one of the front desk ladies was extremely rude. And acted like she hates her job and had no interest in wanting to help you with absolutely anything. Apart from that would recommend, just avoid her.
From making the appointment through appointment reminders, arrival, verifying demographics, testing and choice of eyewear, the visit was upbeat, professional and enjoyable. The total wait time was less than 10 minutes in a 1 hour visit. We have been customers for 20+ years, and continue to refer all friends and family here.