EXPRESS FLOORS OF LOUISBURG

Nov 2021

I have been debating whether or not I should post this initial review of Express Floors now or wait until my sales and installation are complete. I have never reviewed a business or a service before completion and pray this one doesn't come back to bite me. Here it goes.After having a major home improvement chain, for a second time show me that they are best at sales only and need to leave installations and customer service to the pros, I decided to try Express Floors for new flooring. Their service, response time and willingness to please, struck me from the time I spoke to Cassie on my initial call and request for estimate about 10 days before Thanksgiving to my flooring...read full review

Nov 2020

Express Floors did a great job on my son's bedroom. I got an estimate a few weeks ago, called back yesterday to schedule the install, and they came the very next day which made me very happy! Eric and Danielle were so sweet to my 2 year old who wanted to "supervise" them lol. My 2 yr old doesn't like many people, but he loved them! The carpet looks great! Thanks so much!!

Nov 2020

I must say I have happy with all the work Express floors had done at my house. I've had my shower completely redone wrap around tiled on the inside with matching tile floors. I've also just recently had my floors redone. The first flooring had a manufacturing defect. Adam called the customer representative and had him come out to look at the floor. Cassie kept me updated on the progress of the claim. Once the claim was settled I went into the show room and I picked out my new flooring. The install team were very professional and cleaned up after the job was finished.. I would definitely recommend Express Floors for your flooring, tile, and also granite needs.