Pinnacle Dermatology - Charlotte - Springbank Ln. (formerly Arboretum Dermatology)

Pinnacle Dermatology - Charlotte - Springbank Ln. has received numerous positive reviews highlighting the expertise and care of its doctors. Patients appreciate Dr. Theresa Longo and Dr. Chitnavis for their knowledge, compassion, and willingness to address concerns thoroughly. Many commend the staff for being kind and courteous, making visits feel comfortable, even during challenging procedures like skin cancer removal. However, some reviews mention issues with the office's call system and patient portal, which have caused frustration for patients trying to communicate about medications or schedule appointments. Overall, while the medical care is highly praised, there is a call for improvement in the office's communication systems.