Went recently about a couple weeks ago with my wife and kids. Great experience! Everyone was fairly helpful. I noticed they were a little more insistent on the phone number and the credit cardthing compared to other stores though but they were still nice!
Did some research and it’s not personal (I don’t think they care that much and want to call us personally ???), but they are forced to ask multiple times and to explain the benefits and if they don’t get enough signups then their hours are cut. Sucks how corporate ruin the customer experience because NO ONENOT EVEN THE FANG EMPLOYEES WANNA DO IT LOL !!!!as another review pointed out, but there... read full review
January 2026
Randi is absolutely amazing! She always shapes my eyebrows perfectly and takes the time to make sure they suit my face. She’s professional, gentle, and truly talented. Highly recommend Randi if you want flawless eyebrows!
December 2025
I'm a guy and I came in to buy a brush, the lady who helped me find a brush she did a great job with that. But I felt like the entire time she was talking down to me because I was a guy. I'm not going to put her name cuz I don't want to get anybody in trouble but I definitely think that some people should be retrained on customer service.
Went recently about a couple weeks ago with my wife and kids. Great experience! Everyone was fairly helpful. I noticed they were a little more insistent on the phone number and the credit cardthing compared to other stores though but they were still nice!
Did some research and it’s not personal (I don’t think they care that much and want to call us personally ???), but they are forced to ask multiple times and to explain the benefits and if they don’t get enough signups then their hours are cut. Sucks how corporate ruin the customer experience because NO ONENOT EVEN THE FANG EMPLOYEES WANNA DO IT LOL !!!!as another review pointed out, but there... read full review
Randi is absolutely amazing! She always shapes my eyebrows perfectly and takes the time to make sure they suit my face. She’s professional, gentle, and truly talented. Highly recommend Randi if you want flawless eyebrows!
I'm a guy and I came in to buy a brush, the lady who helped me find a brush she did a great job with that. But I felt like the entire time she was talking down to me because I was a guy. I'm not going to put her name cuz I don't want to get anybody in trouble but I definitely think that some people should be retrained on customer service.