I called to ask for information on how to install part onto my air conditioner and the gentleman who answer the call was very polite and informative. He shared information freely and was happy to continue answering my questions through text after the initial ones i called about. To me good customer service is willingness to communicate with a customer and answer their questions completely and patiently and that is what I received. I will be using this companie's services again in the future if needed.
I called to ask for information on how to install part onto my air conditioner and the gentleman who answer the call was very polite and informative. He shared information freely and was happy to continue answering my questions through text after the initial ones i called about. To me good customer service is willingness to communicate with a customer and answer their questions completely and patiently and that is what I received. I will be using this companie's services again in the future if needed.