I recently booked the new client special, which included a hydration treatment and silk press. While I appreciated that my appointment started on time and the stylist was friendly and kind throughout the service, my overall experience did not align with what I expected.
The final result did not reflect a true silk press. Instead, my hair looked more like a standard wash, blowout, and flat iron, lacking the smooth, polished finish that typically defines a silk press. Because of this, I now need to restyle my hair, which is both inconvenient and disappointing especially since a silk press is something I get done often.
Additionally, I experienced discomfort during the appointment, as I was burned several times. I also felt uncertain about the products being used, as there didn’t seem to be a strong level of confidence or explanation around how they would benefit my hair.
I wanted to share this feedback honestly because while I value professionalism, timeliness, and kindness in service, the execution and results are just as important. I hope this can be used as constructive feedback to improve the overall client experience.
I understand the stylist was new and I wish her all the best of luck on her journey truly
Jalayne Minor Ervin
Mar 2026
Requested a consultation for hair streaking on 3-7-26, from Ms Tia, I highly respected the fact that she was honest about 0what I was asking would damage my hair, BUT she also left the decision on me. That being said, the consultation fee was well worth the advise from someone who is experienced in natural styles and color. Kudos to Ms Tia, and Sweethead Naturals.
Deiostia Henderson
Jun 2025
Great service. I had Kayla and she was great!
Deiostia Rhodes
Jun 2025
Great service. I had Kayla and she was great!
Michele W
Feb 2025
So I had an appointment with Jasmine today and when I got to the shop, I was told she no longer works there! No one called to cancel the appointment or anything, so I drove all the way up here for no reason!!! Wasted my very valuable time!
M. Mardale Walker
Jul 2024
Post loc big chop consult session with Jasmine. Highly professional, she practices active listening, whole self health and reassurance. Comfortable space, pleasant and warm teammate. Returned today for steam hydration promotion. Just what my strands needed. It looks and feels so beautifully healthy. Sweethead Naturals’ ambience is of a genuine space for nurturing my natural hair journey.
M. M. W.
Jul 2024
Post loc big chop consult session with Jasmine. Highly professional, she practices active listening, whole self health and reassurance. Comfortable space, pleasant and warm teammate. Returned today for steam hydration promotion. Just what my strands needed. It looks and feels so beautifully healthy. Sweethead Naturals’ ambience is of a genuine space for nurturing my natural hair journey.
Dr. Nik S.
Jul 2024
Tia always does an amazing job on my locs. She takes amazing care of my hair and the products are >>>> 🙌🏽
Hall Cynthia
Aug 2022
Bianca is my hair dresser and I love her work.
La'Green Walker
Nov 2021
This was my first time having a loctechian do my hair. I did the much needed detox and Tia was so friendly and Bianca greeted me took my jacket while I waited. I will be back soon with my daughter.
Ashley Martin
I recently booked the new client special, which included a hydration treatment and silk press. While I appreciated that my appointment started on time and the stylist was friendly and kind throughout the service, my overall experience did not align with what I expected.
The final result did not reflect a true silk press. Instead, my hair looked more like a standard wash, blowout, and flat iron, lacking the smooth, polished finish that typically defines a silk press. Because of this, I now need to restyle my hair, which is both inconvenient and disappointing especially since a silk press is something I get done often.
Additionally, I experienced discomfort during the appointment, as I was burned several times. I also felt uncertain about the products being used, as there didn’t seem to be a strong level of confidence or explanation around how they would benefit my hair.
I wanted to share this feedback honestly because while I value professionalism, timeliness, and kindness in service, the execution and results are just as important. I hope this can be used as constructive feedback to improve the overall client experience.
I understand the stylist was new and I wish her all the best of luck on her journey truly
Jalayne Minor Ervin
Requested a consultation for hair streaking on 3-7-26, from Ms Tia, I highly respected the fact that she was honest about 0what I was asking would damage my hair, BUT she also left the decision on me. That being said, the consultation fee was well worth the advise from someone who is experienced in natural styles and color. Kudos to Ms Tia, and Sweethead Naturals.
Deiostia Henderson
Great service. I had Kayla and she was great!
Deiostia Rhodes
Great service. I had Kayla and she was great!
Michele W
So I had an appointment with Jasmine today and when I got to the shop, I was told she no longer works there! No one called to cancel the appointment or anything, so I drove all the way up here for no reason!!! Wasted my very valuable time!
M. Mardale Walker
Post loc big chop consult session with Jasmine. Highly professional, she practices active listening, whole self health and reassurance. Comfortable space, pleasant and warm teammate.
Returned today for steam hydration promotion. Just what my strands needed. It looks and feels so beautifully healthy.
Sweethead Naturals’ ambience is of a genuine space for nurturing my natural hair journey.
M. M. W.
Post loc big chop consult session with Jasmine. Highly professional, she practices active listening, whole self health and reassurance. Comfortable space, pleasant and warm teammate.
Returned today for steam hydration promotion. Just what my strands needed. It looks and feels so beautifully healthy.
Sweethead Naturals’ ambience is of a genuine space for nurturing my natural hair journey.
Dr. Nik S.
Tia always does an amazing job on my locs. She takes amazing care of my hair and the products are >>>> 🙌🏽
Hall Cynthia
Bianca is my hair dresser and I love her work.
La'Green Walker
This was my first time having a loctechian do my hair. I did the much needed detox and Tia was so friendly and Bianca greeted me took my jacket while I waited. I will be back soon with my daughter.