I literally had just left DePaul hospital due to the unprofessionalism and rude behavior. I was apprehensive because the sign says they are affiliated with DePaul. They couldn’t be more opposite. I could not breathe, the whole staff was absolutely AMAZING, caring, compassionate, concerned, made me feel like an actual human being. I promise I think this was the best urgent care experience I’ve ever had 20/10 for sure
July 2024
Dr. Swartwout is, as always phenomenal, the staff is well trained and obviously happy to be working there.
The woman running the lab area, who does blood draws and tests is beyond wonderful. I can actually watch her stick me with the needle and still not feel it, when others usually take 5/6 sticks to get blood at all out of me.
June 2024
Wait times over 45 minutes for people with and without appointments. Also no hand sanitizer next to the digtal sign in kiosk. Does not build my confidence. Staff was courteous but when you're sick you just want to get in and out.
I literally had just left DePaul hospital due to the unprofessionalism and rude behavior. I was apprehensive because the sign says they are affiliated with DePaul. They couldn’t be more opposite. I could not breathe, the whole staff was absolutely AMAZING, caring, compassionate, concerned, made me feel like an actual human being. I promise I think this was the best urgent care experience I’ve ever had 20/10 for sure
Dr. Swartwout is, as always phenomenal, the staff is well trained and obviously happy to be working there.
The woman running the lab area, who does blood draws and tests is beyond wonderful. I can actually watch her stick me with the needle and still not feel it, when others usually take 5/6 sticks to get blood at all out of me.
Wait times over 45 minutes for people with and without appointments. Also no hand sanitizer next to the digtal sign in kiosk. Does not build my confidence. Staff was courteous but when you're sick you just want to get in and out.