Had 2 fractured ribs so i Sat outside for 30 mins before they opened l so i could get a cut early and make it to the doctor in time, 1st one to show up 1st one standing in line and the nice lady told me to stand aside and let someone else go 1st. Guess theres favorites here.
Max Sorenson
Apr 2026
Please read the other reviews about hours and commitment to keeping your spot in line. There is something different about this location concerning how they interact or access the online cue. I got in line and was told to arrive before a certain time… minutes before that time I got a message that my place in line has been canceled and to talk to a stylist when I check-in. I checked in in store before my original defined arrival time, shared the message and then told there would be a 38 minute wait now that there were walk-ins. This is not a review for the individuals in the store, rather a caution to potential customers to read other reviews and make a decision for yourself around their reliability and customer focus. I called their corporate line to ask for an explanation: good luck talking to a human a, I just got an ad to buy a franchise and sent to a voicemail - yikes!
Update on 4/20/26 Upgrading back to 2 stars after an improved response from the app team.
Update on 4/14/26: Unfortunately I need to lower this review from 2 to 1 star after the response.
1. My feedback seems to have been misinterpreted by the response to my original 2 star review. I reported that your system seemed to work fine until something went wrong (my time was cancelled by the system, I was told to talk to stylist and they had no idea what I was talking about or concern to correct the situation)I am specifically pointing out the system is flawed, and how it acted differently than how it was intended - not a misunderstanding of the technology. Rather than jumping to a stock answer to share that your system is junk, perhaps lead with curiosity on how to improve this experience.
2. I do not want to email in to yet another company inbox to explain the situation I have clearly outlined here AND on a detailed voicemail (that was left for your unattended customer service corporate line) that never received a call back.
3. Have you comprehensively looked at the reviews for this location as compared to others? Hours of operation look to be a clear inconsistency - does this play well with your app and cue?
David Weisbrich
Apr 2026
Sandy at Sportsclips did an excellent job and great customer service and conversation! Thanks!
Chad McShane
Mar 2026
Casey did an excellent job on my haircut. She was extremely thorough, friendly and personable and didn’t make me feel rushed.
he do be vibin doe
Mar 2026
atrocious; i showed them a reference photo and everything, told them prioritize the reference photo but keep mostly to my asked measurements. they took 1.5inches too many off my sides so now i dont have sides (my fault for zoning out mid haircut 🤦♂️) n my front is exactly as long as it was, the exact reason i came for a haircut to begin with. atrocious atrocious atrocious, BLIND. GIVE THE STYLIST A BLIND MANS CANE. ATROCIOUS
Pasha Mohammad
Jan 2026
Samantha cut my son's hair and he couldn't be happier with the result.
Joseph Aalid
Aug 2025
Says the only do walk-ins and I drive there and walk in at 1pm and they say we are booked out to the end of the day. Make that make sense. Terrible experience
Sue Rubens
Aug 2025
SportClips does a fantastic job! Super patient with my husband (and me!).
Mark P
Aug 2025
Samantha cut my hair and I could not be happier with it! Great service and great experience
Ian Landin
Jul 2025
Always either closed on a random day of the week when they show to be open or too busy to get in. I’ve tried at least 5 times, but have never actually gotten my haircut here.
They are always closed, even when the hours given online show them to be open. They just hang a little paper sign in the window so you get to drive over to find out they closed.
They also only have a max of 2 stylists working at a time so the wait times are impossibly long. Wait TIMES, not waitlist. Today I walked in at 3:45 (close at 5:00) and saw 6 people on the waitlist which said it would be 24 minutes long. I was told they couldn’t help me because their waitlist was full for the day.
Such a poorly run operation. Don’t waste your time trying.
Cameron Smerud
Had 2 fractured ribs so i Sat outside for 30 mins before they opened l so i could get a cut early and make it to the doctor in time, 1st one to show up 1st one standing in line and the nice lady told me to stand aside and let someone else go 1st. Guess theres favorites here.
Max Sorenson
Please read the other reviews about hours and commitment to keeping your spot in line. There is something different about this location concerning how they interact or access the online cue. I got in line and was told to arrive before a certain time… minutes before that time I got a message that my place in line has been canceled and to talk to a stylist when I check-in. I checked in in store before my original defined arrival time, shared the message and then told there would be a 38 minute wait now that there were walk-ins. This is not a review for the individuals in the store, rather a caution to potential customers to read other reviews and make a decision for yourself around their reliability and customer focus. I called their corporate line to ask for an explanation: good luck talking to a human a, I just got an ad to buy a franchise and sent to a voicemail - yikes!
Update on 4/20/26
Upgrading back to 2 stars after an improved response from the app team.
Update on 4/14/26:
Unfortunately I need to lower this review from 2 to 1 star after the response.
1. My feedback seems to have been misinterpreted by the response to my original 2 star review. I reported that your system seemed to work fine until something went wrong (my time was cancelled by the system, I was told to talk to stylist and they had no idea what I was talking about or concern to correct the situation)I am specifically pointing out the system is flawed, and how it acted differently than how it was intended - not a misunderstanding of the technology. Rather than jumping to a stock answer to share that your system is junk, perhaps lead with curiosity on how to improve this experience.
2. I do not want to email in to yet another company inbox to explain the situation I have clearly outlined here AND on a detailed voicemail (that was left for your unattended customer service corporate line) that never received a call back.
3. Have you comprehensively looked at the reviews for this location as compared to others? Hours of operation look to be a clear inconsistency - does this play well with your app and cue?
David Weisbrich
Sandy at Sportsclips did an excellent job and great customer service and conversation! Thanks!
Chad McShane
Casey did an excellent job on my haircut. She was extremely thorough, friendly and personable and didn’t make me feel rushed.
he do be vibin doe
atrocious; i showed them a reference photo and everything, told them prioritize the reference photo but keep mostly to my asked measurements. they took 1.5inches too many off my sides so now i dont have sides (my fault for zoning out mid haircut 🤦♂️) n my front is exactly as long as it was, the exact reason i came for a haircut to begin with. atrocious atrocious atrocious, BLIND. GIVE THE STYLIST A BLIND MANS CANE. ATROCIOUS
Pasha Mohammad
Samantha cut my son's hair and he couldn't be happier with the result.
Joseph Aalid
Says the only do walk-ins and I drive there and walk in at 1pm and they say we are booked out to the end of the day. Make that make sense. Terrible experience
Sue Rubens
SportClips does a fantastic job! Super patient with my husband (and me!).
Mark P
Samantha cut my hair and I could not be happier with it! Great service and great experience
Ian Landin
Always either closed on a random day of the week when they show to be open or too busy to get in. I’ve tried at least 5 times, but have never actually gotten my haircut here.
They are always closed, even when the hours given online show them to be open. They just hang a little paper sign in the window so you get to drive over to find out they closed.
They also only have a max of 2 stylists working at a time so the wait times are impossibly long. Wait TIMES, not waitlist. Today I walked in at 3:45 (close at 5:00) and saw 6 people on the waitlist which said it would be 24 minutes long. I was told they couldn’t help me because their waitlist was full for the day.
Such a poorly run operation. Don’t waste your time trying.