Nate did an incredible job of helping me through the process of dealing with my insurance company. He was there to make sure the inspector didn't miss any damage, made sure I knew when the install was happening and then bent over backwards to make sure I was happy with the way it all went. Thank you Nate and Black Ladder!
March 2024
Thanks to Black Ladder Restoration we were finally able to get a beautiful new roof last year (after having had bad experiences with other flaky contractors). Austin and Nathan were super helpful, communicative, and attentive throughout the whole process from dealing with the insurance company, selecting shingles, and getting the job done quickly. I highly recommend their business!
March 2024
My experience with Black Ladder was exceptional. Nathan was super helpful during the claims process, explaining the different steps of getting insurance approval, contacting the desk adjuster on my behalf and explaining how I could save money on the restoration overall. Nathan and his team even took over the on-site adjuster role, when the insurance company's adjuster could not come because of the weather! I have worked with a bunch of contractors, and have found their professionalism and customer service to be above and beyond what I've seen. I will definitely be recommending them to friends and neighbors in need of a roof.
Nate did an incredible job of helping me through the process of dealing with my insurance company. He was there to make sure the inspector didn't miss any damage, made sure I knew when the install was happening and then bent over backwards to make sure I was happy with the way it all went. Thank you Nate and Black Ladder!
Thanks to Black Ladder Restoration we were finally able to get a beautiful new roof last year (after having had bad experiences with other flaky contractors). Austin and Nathan were super helpful, communicative, and attentive throughout the whole process from dealing with the insurance company, selecting shingles, and getting the job done quickly. I highly recommend their business!
My experience with Black Ladder was exceptional. Nathan was super helpful during the claims process, explaining the different steps of getting insurance approval, contacting the desk adjuster on my behalf and explaining how I could save money on the restoration overall. Nathan and his team even took over the on-site adjuster role, when the insurance company's adjuster could not come because of the weather! I have worked with a bunch of contractors, and have found their professionalism and customer service to be above and beyond what I've seen. I will definitely be recommending them to friends and neighbors in need of a roof.