About Hand and Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in Maple Grove, MN offers professional spa experiences to clients. They provide a variety of massage types performed by licensed and certified massage therapists, facials by professional estheticians, wax-free hair removal, and spa enhancements like foot treatments and aromatherapy. The spa is open 7 days a week with extended hours, accepting both appointments and walk-ins. They also feature a membership program that helps members save on monthly services and earn points for the nationwide Member's Rewards program. Clients have shared positive experiences at the spa. One reviewer highly recommended the esthetician Matigann for her professionalism during facials. Another client praised therapist Whit as one of the best they have ever experienced, noting that she is kind and funny while also being thorough in addressing pain and tension. However, some clients have mentioned that prices can be on the higher side and that the "intro rate" only offers a small discount. Additionally, there have been comments about short massage sessions, with one reviewer noting their massage was only 40 minutes long. Overall, Hand & Stone Massage and Facial Spa in Maple Grove, MN provides a range of professional spa services in a welcoming and clean environment. Many clients report fantastic experiences, while some suggest there is room for improvement in certain areas.
Wouldn’t go back to this location. Massage was okay. However, I booked a prenatal and an aromatherapy scalp massage with it. The massage therapist didn’t know this until after the consult when she was looking through the iPad. Seemed very confused. And while I did receive a scalp massage, no aromatherapy was used. It also seemed like the room I was in was maybe next to the break room? I could hear chatting and laughing through the whole massage. And then when you go to checkout, they HARDCORE try to push you on the monthly massage package. They don’t accept no for an answer, as for a reason, and then try to push more after you’ve already given the reason. I’m...read full review
I like firm pressure for massages and I've had great experiences with Mel, Jaimie, Emily. Always feels welcoming and clean. I've never tried a facial. I do the month to month package to save on cost and it's usually not too hard to book the days or times I want as long as I am looking a few weeks in advance.
Whit is one of the best massage therapist I’ve ever had. I usually prefer quiet massage sessions but because she is very kind and funny I always enjoy having conversations with her. She always makes sure that my pain and tension are addressed and I always almost feel immediately better after every session as she is very thorough. She always makes sure that I get my full hour even if I’m late or she is behind. I would recommend her to anyone who is looking for a therapeutic and fun massage