After contact the main number and receiving a text that this is the location I would be working with, I gave them a call and had to repeat all of the same questions from the first phone call. I was told I was receive a call from a technician within the day. It's now several days later I still never got a call. They seem to have some disorganization within their system.
Dori Trossen
Aug 2025
Tyler Anderson was great workout with and very helpful. His customer service is great! I highly recommend him.
Briana
Jun 2025
Matt R was nothing short of helpful and kind. He came out twice to help me with a water issue in my basement and went above and beyond in assistance and suggestions to help the problem. I couldn’t recommend Matt and the company enough. I’m so grateful.
Katie Cady
Jun 2025
Matt R was so friendly and helpful with my sister's water damage. He gave us so much advice and helped ease her worries.
Erick Burgos
Apr 2025
I had an outstanding experience with Servpro, more specifically Nate and Todd! from start to finish. Their communication was exceptional—prompt, clear, and always keeping me in the loop. The quality of their work was truly impressive, with every detail handled professionally and to a high standard. The team was courteous, efficient, and made a stressful situation so much easier. I highly recommend Servpro for anyone needing damage restoration services!
Kelly Ward
Jan 2025
The Servepro team came down to Asheville NC to help during Hurricane Helene. According to the guys they rented a house all together (8-9 of them) and worked 12-18 hour days. They were friendly, helpful and patient with our impatience about the outcome of our wood floors. They were knowledgeable and we felt very safe in their hands. and we I think we were so lucky to have this team, they were awesome, hardworking and dedicated.
Natalie Hale
Jan 2025
Everyone so nice and professional. Accommodating and patient! I would absolutely recommend these guys!
Emily Alexander
Jan 2025
ServPro helped us clean up from a basement flood. The team arrived within 90 minutes of calling (faster than other companies were able to arrive) and spent the day removing standing water from the basement. They set up fans and dehumidifiers to dry out the basement and stopped by daily to check the progress over the course of the next 7 days. Overall, very satisfied with the work the team did and felt like our bill was fairly priced at the end.
Kristina Landry
Nov 2024
They definitely do a good job with what they do but be prepared to be overcharged for everything. Probably would be cheaper to go through a contractor instead.
Caitlin
Nov 2024
Shaun, Brody, Brandon, and a few others generously spent time to come down and help our city of Asheville after the hurricane. They did a great job helping with my urgent water damage situation while going the extra mile in being personable and keeping in touch frequently. Their presence was reassuring considering the situation. Very grateful.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Whitney Trelstad
After contact the main number and receiving a text that this is the location I would be working with, I gave them a call and had to repeat all of the same questions from the first phone call. I was told I was receive a call from a technician within the day. It's now several days later I still never got a call. They seem to have some disorganization within their system.
Dori Trossen
Tyler Anderson was great workout with and very helpful. His customer service is great! I highly recommend him.
Briana
Matt R was nothing short of helpful and kind. He came out twice to help me with a water issue in my basement and went above and beyond in assistance and suggestions to help the problem. I couldn’t recommend Matt and the company enough. I’m so grateful.
Katie Cady
Matt R was so friendly and helpful with my sister's water damage. He gave us so much advice and helped ease her worries.
Erick Burgos
I had an outstanding experience with Servpro, more specifically Nate and Todd! from start to finish. Their communication was exceptional—prompt, clear, and always keeping me in the loop. The quality of their work was truly impressive, with every detail handled professionally and to a high standard. The team was courteous, efficient, and made a stressful situation so much easier. I highly recommend Servpro for anyone needing damage restoration services!
Kelly Ward
The Servepro team came down to Asheville NC to help during Hurricane Helene. According to the guys they rented a house all together (8-9 of them) and worked 12-18 hour days. They were friendly, helpful and patient with our impatience about the outcome of our wood floors. They were knowledgeable and we felt very safe in their hands. and we I think we were so lucky to have this team, they were awesome, hardworking and dedicated.
Natalie Hale
Everyone so nice and professional. Accommodating and patient! I would absolutely recommend these guys!
Emily Alexander
ServPro helped us clean up from a basement flood. The team arrived within 90 minutes of calling (faster than other companies were able to arrive) and spent the day removing standing water from the basement. They set up fans and dehumidifiers to dry out the basement and stopped by daily to check the progress over the course of the next 7 days. Overall, very satisfied with the work the team did and felt like our bill was fairly priced at the end.
Kristina Landry
They definitely do a good job with what they do but be prepared to be overcharged for everything. Probably would be cheaper to go through a contractor instead.
Caitlin
Shaun, Brody, Brandon, and a few others generously spent time to come down and help our city of Asheville after the hurricane. They did a great job helping with my urgent water damage situation while going the extra mile in being personable and keeping in touch frequently. Their presence was reassuring considering the situation. Very grateful.