Very questionable management. Not welcoming and quite rude. Have never been disappointed by an optometry office, but they managed to by leaps and bounds.
May 2022
Never again. This place is shady. They will act like they accept your insurance and then charge you cash when you leave. They will later say that your insurance picked their name out of a hat to list on the in-network list, even though the insurance company has an exact date of their contract ending and the visit date was before that. The owner is too spineless to handle the complaint himself, even after trying to reach him directly. They were also told over the phone what the insurance was so they knew what it was. It was also submitted on the website when the appointment was made. Bait and switch. Then in person they say they only accept 2 insurances. Ok, so you just... read full review
April 2022
Dr. Cashen and his crew are my all time favorite! They have exceptional service, and have really cute frame options. I especially like how much they assisted me in finding just the right frames.
Very questionable management. Not welcoming and quite rude. Have never been disappointed by an optometry office, but they managed to by leaps and bounds.
Never again. This place is shady. They will act like they accept your insurance and then charge you cash when you leave. They will later say that your insurance picked their name out of a hat to list on the in-network list, even though the insurance company has an exact date of their contract ending and the visit date was before that. The owner is too spineless to handle the complaint himself, even after trying to reach him directly. They were also told over the phone what the insurance was so they knew what it was. It was also submitted on the website when the appointment was made. Bait and switch. Then in person they say they only accept 2 insurances. Ok, so you just... read full review
Dr. Cashen and his crew are my all time favorite! They have exceptional service, and have really cute frame options. I especially like how much they assisted me in finding just the right frames.