Massage Envy

Massage Envy offers a range of services, including massage, skin care, and total body stretch, to promote overall wellness and a healthy lifestyle. The business has skilled therapists like Andrew, who adapts to clients' changing needs and provides excellent massages. Julia, another therapist, is also praised for her thorough explanations and gentle handling of skin care treatments like microderm facials. However, some clients have experienced issues with the front office staff, citing rudeness, disorganization, and poor communication. Despite having excellent therapists, the business has fallen short in terms of customer service, leading some clients to consider looking for alternative establishments.