Disappointing practice. Despite the fact that there are many doctors on staff, there is no collaboration and you are not permitted to switch doctors. So, if you don't connect with yours, or if you'd prefer a particular gender, too bad.
Apr 2023
The business office of ARA is subpar, rude and unprofessional. Moreover the two people I spoke with were so crude that one passed me on to her supervisor. The supervisor seemed dimwitted and she hung up on me. Not a good move ever. BTW I was on hold for an entire 34 minutes. I am seriously considering changing physicians and have asked my PCP for a referral. Terrible experience!
Oct 2021
I'm very happy with my interactions with the Olney office, and Dr. ElTaraboulsi! They were efficient, kind, professional and thorough. Everybody was really nice. When it took a few minutes to get my blood drawn, they acknowledged me and let me know it would be just a few minutes. The entire team was really great. Dr. ElTaraboulsi was thorough, listened when I talked, and treated me the way every patient wants to be treated. The only drawback for me is that I have only severe muscle strain, not arthritis, so for now I don't need to come back! I absolutely recommend this practice. Thank you
Disappointing practice. Despite the fact that there are many doctors on staff, there is no collaboration and you are not permitted to switch doctors. So, if you don't connect with yours, or if you'd prefer a particular gender, too bad.
The business office of ARA is subpar, rude and unprofessional. Moreover the two people I spoke with were so crude that one passed me on to her supervisor. The supervisor seemed dimwitted and she hung up on me. Not a good move ever. BTW I was on hold for an entire 34 minutes. I am seriously considering changing physicians and have asked my PCP for a referral. Terrible experience!
I'm very happy with my interactions with the Olney office, and Dr. ElTaraboulsi! They were efficient, kind, professional and thorough. Everybody was really nice. When it took a few minutes to get my blood drawn, they acknowledged me and let me know it would be just a few minutes. The entire team was really great. Dr. ElTaraboulsi was thorough, listened when I talked, and treated me the way every patient wants to be treated. The only drawback for me is that I have only severe muscle strain, not arthritis, so for now I don't need to come back! I absolutely recommend this practice. Thank you