Reviews for Carpet Palace
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 6PM
Sunday: Closed
Tips
accepts credit cards open to all
Ratings
Google: 4.5/5Carpet Palace
751 E Gude Dr, Rockville
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I had a great experience getting flooring from here for my investment property. Fantastic family owned business who worked with me on getting the best deal in the area. Highly recommend if you are looking for flooring in the Rockville/ Bethesda area!
We give CP a "4" for selection, sales, price, consultation, etc. we give them a weak "1" for service and response. We replaced the w2w carpet in our family room, 14x20, and also did a 4x4 foot square of LVP. The installation team of 2 arrived on time and got the job done, clean-up was thorough. This was in April 2023. In mid-September of 2023 we noticed that the carpet was coming up against our hearth. I called CP, spoke with Ara. We agreed to set up an appointment in October. I emailed Ara when we got back from vacation. No answer after a week. I emailed again. And a third time. No answer through the end of October. I finally emailed the store address. No answer. I called...read full review
My first experience buying carpet, and I will come back to Carpet Palace for all my future needs. Ara was wonderful to work with and very accommodating regarding my sample needs. And George was very patient with my indefinite scheduling needs. Finally, the installation crew were all very friendly and did a great job. Thank you Capet Palace!!