The front desk secretary or dispatch woman at pjs towing was the most helpful person I’ve come across as far as customer service interactions go. She is honest about pricing and I couldn’t have asked for a better experience.
December 2023
I had accidentally locked my keys in my car. PJ’s Towing & Recovery came within the timeframe they said they would arrive to assist me. He tried repeatedly to unlock my car but the anti-theft device would immediately lock the doors again. With a special device he was able to access my keys which were attached to the outside of my purse which was on the seat inside the car. He was able to push the “unlock” button on the key and unlock the door. It took awhile to unlock the doors but he patiently and skillfully accomplished it. Thank you so much for taking care of that situation and getting me back on the road.
August 2023
Avis assigned me PJs to help with a flat and a tow. Not only were they very responsive but called me to let me know the details of the service wouldn’t work with my needed time frame. Finally they went above and beyond to call later and ensure I got everything worked out with Avis and that I was taken care of! Amazing and above and beyond!
The front desk secretary or dispatch woman at pjs towing was the most helpful person I’ve come across as far as customer service interactions go. She is honest about pricing and I couldn’t have asked for a better experience.
I had accidentally locked my keys in my car. PJ’s Towing & Recovery came within the timeframe they said they would arrive to assist me. He tried repeatedly to unlock my car but the anti-theft device would immediately lock the doors again. With a special device he was able to access my keys which were attached to the outside of my purse which was on the seat inside the car. He was able to push the “unlock” button on the key and unlock the door. It took awhile to unlock the doors but he patiently and skillfully accomplished it. Thank you so much for taking care of that situation and getting me back on the road.
Avis assigned me PJs to help with a flat and a tow. Not only were they very responsive but called me to let me know the details of the service wouldn’t work with my needed time frame. Finally they went above and beyond to call later and ensure I got everything worked out with Avis and that I was taken care of! Amazing and above and beyond!