Reviews for Ehrlich Pest Control
Write a reviewFrom Ehrlich Pest Control
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 2.5/5
Ehrlich Pest Control
4633 Benson Ave, Baltimore
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I do not recommend. I used Ehrlich 15 years ago and was happy with the service provided. This time around, I have been sorely disappointed in the low level of customer service provided. Techs have no showed twice because the company canceled appointments without notifying me. I have called customer service x2 about it, they promise to call me back, and no one calls back. I am still owed one last service appointment, and they claim there is no record of it. Ehrlich is happy to take your money, but not follow through on the promised service. Beware buyer!
I called Ehrlich to have a hornet’s nest removed. I indicated that it was high up (3 stories) and I was wondering if they could reach it. The person who took my call said “No problem, our guys can handle it”. The technician who came out was unable to reach the nest with his pole. He also couldn’t use a ladder because of the portico roof over my front stoop. He said a lift would be required and someone from the company would send me an estimate for that. Two weeks went by and I didn’t hear anything, so I called Ehrlich. The call center person could find no record of the inspection that had been done and wanted me to get another; he then transferred me to the...read full review
They initially came for a rodent inspection and set traps; this service was fine and professional. Follow up was poor, we paid for pest 365 and they do not show up as they state they will but charge each month. When you call they say you can schedule an appointment. They claimed to spray and help with all pests however, we have not seen a decrease in pests such as spiders in the house.Service: Rodent extermination