Royal Cleaners

Feb 2024

took clothing to this location-3 uniform blouses: $12.00 ea.1 uniform-1 pair of pants: $ 10.001 jacket - $20.00total bill $ 66.00Talk about sticker shock!! Never should cost that much no matter where a person goes!!Last time going there.

Sep 2023

I dropped off my academic regalia to be cleaned and the zipper repaired. They said one month. They did not call me back. I checked in two months later, and they had lost my items. They found them at another store but the zipper had not been repaired…after two months.

Nov 2021

Dropped our down comforter off in August for dry cleaning. Was given an estimate of two weeks. They lost the comforter, we were told several times that they were looking for it. It was finally found after I told them what the replacement cost would be. This was 10 weeks after we dropped it off, and in the mean time, it got cold and we had to go out and purchase another. When I picked it up, I asked if the owner had worked out some sort of discount based off of the situation — was told no and charged full price. We have used them for many years and actually really like the woman who runs the Williamstown location, but the unprofessional ownership of this company means...read full review