Family Medicine Associates

Medical Clinics, Family Practice

75 Springfield Rd # 1, Westfield, MA 01085

Reviews for Family Medicine Associates

Write a review
  • Mar 2024

    "I am extremely disappointed with the service at this medical practice. It has been impossible to get an appointment for over a year, and there is no waitlist offered. The receptionist lacks basic customer service skills and has been unhelpful in addressing concerns. I would not recommend this practice to anyone seeking timely and efficient medical care."

  • Mar 2024

    This practice is basically refusing to be give me an appointment despite being a patient for 5 years, because of a $150 past due balance. When asked for a payment plan was told no and that “this is a business”
    Thank you for letting $150 keep me from getting healthcare. This feels illegal and cruel.

  • Nov 2023

    Stay away from this place at all costs. The people that run the office hate their jobs and they don't hide it. The billing department is the worst of the worst that I have ever encountered. They don't respond to messages or calls. The doctor mentioned during an appointment that i really shouldn't smoke, and they billed $21 for saying that as "smoking cessation." I feel bad for the doctors, because some of them are actually good. But they face they put forward with their office people are horrible. The worst attitude and the worst customer service. GO ELSEWHERE FOR PRIMARY CARE!

Photos

Add a Photo
Family Medicine Associates
View All Photos

Hours

Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed

Tips

specialties: family practice, internal medicine all staff fully vaccinated accepts credit cards free wi-fi accepts insurance gender-neutral restrooms open to all

Ratings

Google Google: 3/5 Tripadvisor Tripadvisor: 5/5

Family Medicine Associates

75 Springfield Rd # 1, Westfield

Directions Call Website Pricelist Suggest an Edit