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Direnzo Towing & Recovery
139 Worcester-Providence Turnpike, Millbury
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Wanted to give Matti, Dawn, Amy, Josh and Chris the biggest shout out ever. was in a terrible accident this weekend and they were nothing short of amazing. I dealt with chris the day after my accident when i had to clean some thing out of my car, he was so kind and so sweet. two days later i came back to really clean it out to get it checked by insurance and Matti, Josh and Dawn were so helpful. Josh pulled my car all they way out for me to get in and Matti and Dawn made the biggest effort and called the driver from that night to find out if we could get what was in the road that night (no luck unfortunately) and i was so grateful. Also i have to give Amy all the love... read full review
I bet these folks get a lot of bad reviews simply because of the nature of the towing business but they're just doing their jobs. People were nice, process was quick and easy. It would have been nice to use a form of payment other than the ATM with a $200 limit and a $5 surcharge but a hustlers gotta hustle. I don't hate the player, I hate the game. Overall a far less painful experience than I've had with other tow companies.
Locked my keys in my car. Called Direnzo after being frustrated with Triple A and their phone prompts, someone answered on the second ring and they showed up in less than 20 minutes! Was back in my car and on my way home faster than I thought possible! Super friendly and fast service!