Primary Care - Boston University Charles River

I have been coming here for years and have had nothing but good experiences. The doctors, nurses, and front desk staff are all friendly, kind, and very responsive and knowledgeable.

NP carolyn phelan was very kind and took the time to listen carefully to my health concerns. she answered all of my questions and clearly explained her treatment thought process. i felt heard and well cared for. would recommend

I was actually so scared for my visit based on the previous reviews. I have anxiety with doctor’s offices regardless. However, I had an AMAZING experience. Everyone I encountered was so nice! The front desk staff, the assistant who took me back and took my vitals, my Dr, Dr Scott, and the person who took my blood. I could even hear some other workers making calls, etc. and they were very kind and patient from what I could hear as well. I was one of the last patients of the day and the lab even very kindly took my blood after 5pm. I’m honestly not sure where the bad reviews came from or maybe I got lucky I’m not sure but I personally would recommend this office.