Songy's Home and Appliance Repair

Sep 2023

I have an older model washer that stopped draining water. The Customer Service Rep was nice, as well as the service technician Ethan. Ethan was responsive and professional. He explained to me the issue in detail and was able to fix my machine the same day. I will continue to use this business in the future.

Sep 2023

I called and explained the issue and code my washing machine was giving me. I made an appointment which was Atleast a week after the call. When they arrived he said “I tried to get a the valve before coming”. Which means you knew what was wrong.I paid $125 for diagnosis which was a new valve. The part you would have to get and come back Is $113 (which is $30 online)and then I would have to pay another $125 for you to come back. But you knew what was wrong before coming so why not have a part with you.. I always say women get screwed over.Service: Washing machine repair

Aug 2023

I called Songy for the first time today for dryer service and received same day service which was very impressive. In walks Ethan who was very polite throughout having a tough time with my old dryer but he worked very hard and waited a while to make sure the dryer was running before leaving. He shared great tips, even got up some glass that was behind the dryer and other things. I felt he went over and beyond. And I would definitely call again for any appliance repairs!! Thank you Ethan!!!!