Reviews for Pella Window and Door Showroom of Baton Rouge, LA
Write a reviewFrom Pella Window and Door Showroom of Baton Rouge, LA
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.4/5 Facebook: 3.9/5Pella Window and Door Showroom of Baton Rouge, LA
15470 Airline Hwy, Baton Rouge
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Pella Window and Door Showroom in Baton Rouge, LA, is highly regarded for its quality products and exceptional customer service. The company serves the entire metro area, including communities such as Baker, Covington, Denham Springs, Gonzales, Hammond, Inniswold, Merrydale, Shenandoah, Slidell, St. Bernard, and New Orleans. They specialize in providing windows and doors that complement the style and design of local homes. Customers have praised the expertise and craftsmanship of the Pella team. One customer shared their experience of having a fifteen-year-old special order door replaced perfectly, with Victoria Heck addressing all questions promptly and professionally. Delivery drivers Alex and Martell were commended for their efficient and careful delivery. The exceptional customer service provided by the Pella team has also been highlighted. Jessica Gordon, a project coordinator, was recognized for her outstanding communication and support throughout the entire process of installing two sets of Pella French doors in a home in Metairie, LA. She was described as friendly, professional, and proactive in answering questions and providing final paperwork and warranty information. The installers, Nixon and Rosa, were noted for their attention to detail and focus on ensuring everything was completed properly. Overall, customers have reported having a great experience with Pella of Baton Rouge, LA, and have recommended their services for door and window projects. In addition, the company's sales agent, Brian Burger, was recognized for his design expertise and ability to meet the aesthetic and budgetary needs of customers. Even when a minor issue occurred during installation, the service team, led by Victoria Heck, quickly corrected it, demonstrating the company's commitment to customer satisfaction.