Bluegrass Eye care of Georgetown

Jul 2023

To make matters worse they just called my daughter about these bad reviews and asked them to be taken down. They provided no satisfaction to my daughters complaint or any understanding. My daughter requested an itemized bill which they did not provide this morning. On the bill they charged her $40 for contact samples which clearly state “not for sale” on the package. Isn’t this illegal. Certainly unethical. My daughter is going to dispute the charge with her credit card company. That seems to be her I only course if action for such poor service. Stay clear if this practice. Something has gone badly wrong here.

Feb 2021

I don’t know if it was just gross incompetence or they were in a lousy mood, but even though they were handed the correct information, not one but two workers were unable to verify insurance. I stepped out to the parking lot and do so via the phone in about 30 seconds. Not only were they unwilling to go further in the name of helping a new patient, they were short and rude, seemingly blaming me for their inability to perform a basic function of a medical facility. I just left and will not be trying to come back.