Reviews for Independent Diagnostic Services
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.3/5Independent Diagnostic Services
175 Medical Heights Dr, Frankfort
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The wait time for MRIs currently is at least 2 weeks out most places. Sometimes there are time sensitive issues that just can't wait. I'm so thankful to get in here within a week at Independent Diagnostic Services! Wonderful experience, They are kind and walk you through everything. The sweet lady working with me did my contrast injection and I barely even felt it! YESSS!! Walked out with a disc of my MRI in hand. Highly Recommend!
I was slated for an MRI at a hospital in Lexington but decided to shop around and found IDS. I was concerned about such a pricing differential between IDS and a few other locations contacted. However, that concern was quickly eliminated. Their customer service was very good. I had no issues with the timeliness of getting seen per my scheduled appointment. Also, the resolution of the imagery met my needs. IDS doesn't have the best curb appeal but given my experience with them that doesn't matter. Best bang for your buck.
I hate MRIs but this was as pleasant of an experience as I’ve ever had. The technician was friendly, very competent and super fast. I got my results same day. The cost was very affordable (I had to pay since I hadn’t met my deductible). I’d give 5 stars but the facility/equipment is a bit dated. I don’t think that has any major impact on the quality of the product though.