About The Floor Project - Brands for Less Wichita West
The Floor Project - Brands for Less Wichita West is a premier flooring store that offers a wide range of products from leading manufacturers at lower prices. The knowledgeable staff, including Diane, provide exceptional customer service to help customers find the perfect flooring options within their budget. The installation team is professional and efficient, ensuring a smooth and successful installation process. Reviewers have praised the team for their friendly, honest, and caring approach, going above and beyond to ensure customer satisfaction. With a large selection of waterproof, carpet, and hardwood options, The Floor Project is a one-stop-shop for all flooring needs. Customers have highlighted the great customer service and expertise of the staff, particularly Tim Riffel and Kristi. They have praised the team's ability to accommodate their specific needs and provide helpful advice on the different types of flooring available. Kristi's knowledge and willingness to assist customers, even those unsure of their needs, have been particularly appreciated.
I highly recommend working with Kenda. She did an amazing job helping us select the right materials while keeping us on the budget. Her understanding of customer needs is top-notch!!
I had to replace flooring in my 6-year-old house after the original tile failed and the builder-grade carpet deteriorated far too quickly. I wasn’t thrilled about spending a large amount of money on such a new home, but Adam (the Store Manager) and Kenda at The Floor Project turned a frustrating situation into an amazing experience.
They helped me find a financing option that made the whole project manageable, and during the process, Kenda suggested an alternative to ceramic tile — a beautiful manufactured flooring that looks like tile, has no grout (a game changer for bathrooms!), and honestly looks better than real tile at a fraction of the price. She saved...read full review
My wife and I have purchased carpet and flooring from Floor Project West for 4 different homes. Worked with multiple sales / customer service representatives and have had multiple good experiences. Most recently, we had an issue with a product. While it took some time Ricky and Sonja went out of their way to support us and communicate over an extended period of time. Without question one of the best service experiences we've had. Can't say thank you enough. This was a complex situation that was handled well from top to bottom. Quality products matter but customer service is even more important.