Heinen Landscape & Irrigation

Jun 2023

Recently had a sprinkler pipe repaired after calling weeks in advance, explaining in detail the scope of work needed. The technician was willing to only fix the burst pipe and the front desk/receptionist said there would be a charge to address the other issues later. Despite frustration, agreed to proceed with fixing at least the main pipe due to urgency.During the repair, the technician promised to return the next morning but didn't show up. Contacted the same front desk person who insisted on a charge for a return visit and could not offer any warranty or assurance of the work completed.Lacking in customer service/professionalism and failure to fulfill promises (ie...read full review

Jun 2021

They rebuilt a retaining wall that was put in about 10 years ago and was not done properly -- it was about to collapse. They made it look better than the original and much stronger. Tim, the person I dealt with, was very pleasant to work with and he was responsive to what I wanted. I would recommend this company for any landscaping construction.

Jun 2020

Heinen installed my front yard landscape, irrigation system and exterior lighting. All projects were excellent! the landscape regularly receives nice comments, the sprinkler system has a Rachio smartphone controller that is really handy, and the FX Luminaire LED lighting system is also controlled by my smartphone and has hundreds of different lighting settings. I have nothing but positive things to say about their great work. They also do seasonal treatments to my lawn - which has it greener and fuller than it ever was when I used the company with the "red" trucks previously. No complaints, worth the investment!