Munster Animal Hospital: Foster Mike DVM

Very friendly accomodating staff. We enjoyed our visit. Our dog didn’t complain about her exam so she must be fine with it ?

We will go there when we need a veterinarian
Again

You could get your staff to have some couth and obviously more training. Barb was rude as hell on the phone talking to staff about my emergency and Kiera had no idea of anything including on how to mute the phone obviously. I spent $500 there this week and was treated extremely poorly once I was calling for more information. There's only two doctors here at a time if you're lucky.

This is a very good animal hospital ... Very good customer service ... The doctors but their aren't there all the time, there are days that they aren't there

Everyone was great and freindly. They gave great attention to my dog. I highly recommend them.

I would never take my dog here if the customer service is any indication of the doctors. I called because my wonderful vet was having a surgery day and my dog was having issues. They recommended I call this hospital as they take walk-ins. I called and the person that answered the phone, rudely, was like no you can't come in today or tomorrow and then proceeded to tell me about two other hospitals. She was rude and then said do you want the phone numbers? I told her I would just find them on my own and she hung up the phone. No thanks for calling, good by or anything. It doesn't cost anything to be pleasant.

I have no complaints about the front desk, they were great. I took my 9 year old female pit to Munster Animal hospital because I noticed a sting of jellylike substance coming from her buttocos (I believed it was coming from that area). I Googled jelly like substance coming from my pit bull and was offered information on online vet help. I was told to take her to see a vet asap. i googled and found Munster Animal hospital and informed them that my pit had a jelly like substance coming from her buttocks and they told me that I could bring her in. The staff in waiting room were pleasant. We were called to the room and the young lady entered the room and she took my dog to check her vital signs. That was fine. Dr. Han entered and asked questions, asked how much was my dogs normal weight and stared my dog was underweight, which was possible since lately her appetite has been somewhat finicky. Dr. Han kept saying get your dog and of course, my dog was sniffing and curious. Dr. Han was extremely negative and said he needs to take some test because he feared my dog may have some serious problem. mind you, I explained to Dr. Han that my dog had a jelly like discharge coming from his buttocks also that the day before, my dog threw up but had not that day. I went to the front desk and was charged $680 (approximately). I paid the amount for the test that my dog needed. I returned and Dr Han's attitude was different; he was slightly pleasant and actually optimistic. Dr. Han had good news now, my dog doesn't have Pargo or whatever that disease is called. Great news! He prescribed pain medicine because he said that my dog had arthritis in left hind leg, possibly but advised not to give him that medicine until we administered the 2 additional medications that he prescribed. Also, prescribed dog food was included in this charge, fortunately they sell it at the animal hospital. We left. Religiously stuck with the diet and medication plan , no snacks or anything additional as instructed by Dr. Han. Omg! 3 days later, my dog still has the jelly like substance so I call Munster Animal hospital again and they said bring her in. I did that and Dr. Han stated that he needs 1 more test so we'd have to pay to have test taken. Fine, we did and he returned saying that my dog didn't have what he feared. That test was approximately $280. Please make note that Dr Han did ask a few times if my dog had been in heat. After this 2nd visit and $800+ later, Dr. Han says the jelly like substance that I've mentioned is coming from my dogs vaginal area. Well, he thought he'd have to do an emergency spade of my dog (so sorry, I'm sure that's not the spelling of the term) but Dr. Han said that he didn't have to do because my dog is ok In that area. i have time to do that in the future, if I'd like, according to Dr. Han. The vaginal area jelly like discharge should've been told to me during the 1st visit. Dr. Han knew right away that this was a normal process for female dogs. The discharge, jelly like is a normal cleansing for female dogs but I could've googled it had I known it was coming from the vaginal area and not from my stupidity thinking that it was coming from his buttock. Dr. Han knew that immediately. I Googled it and there's tons of info. Dr. Han just took advantage and that was very unethical. Our pets are like our family and unfortunately people will exploit because of this. Read his reviews, the negative ones appear to be accurate. My dog did not need all of that medication that he prescribed. She was in heat but $800+ later, now i know.

I do not recommend this hospital at all! Though the front staff was great the Dr Haan was rude and in a hurry -the technicians could have cared less. My dog is 16 years old. I did not appreciate the fact that they did not have time to take because they are so busy and wanted to rush me in and out after waiting two hours.

I wish I was in the position to check out the reviews for this place before I took my 13 year old sheltie, I had a appointment with another vet because it was hard for him to climb stairs but it was a week before his appointment, he woke up eyes rolling, confused and I cld tell he was terrified, I thought he maybe having a seizure , contacted the vet no doctor was and was was referred to this hospital, I do not live in Indiana so it was a long drive, After we arrive my hubby went In and explained what had happened by this time he had came out of it but he was still very wobbly, we see the doc and he says ok we need X-rays and blood work and would not a price , I'm senior and in fix income , everything happen so fast , my dog also was having skin issues and the doc mentioned that , Anyway he came back and said he has arthritis really bad and I'm giving a shot for pain and proceeds to tell us he need injections every week for 5 weeks to get lubricant back in his knees, he never address the seizure or what ever it was , then we were slap with a 700.00 bill omg! We had to max a credit card and dig some cash out our account, this is not the end, the next week same thing happen on weekend and we took him to another hospital because they were closed, they said he had ear infection ( what !! All that money and they didn't look in his ears and said it may been some called vestibular syndrome they give him some pill for dizziness and ear drop that was another 500.00and was sending results to Munster Animal hospital. We browned money for the injection every week, After that I ask for follow up visit to see what was next , by this time his skin problems got worst he was biting and pulling his hair out so I figure while we there the doc had already seen it was a issue he would address it , well We must have sUCKER written on our head , upon seeing him the doc said he had alergies and needed a shot and med he never addressed his next steps after the injections for his knees, they handed me a bill for almost 500. Which I had to borrow from the person who drove me there, Now the Kicker! I told them I couldn't afford driving all the way out there and buying his medication from them so I found a vet place cheaper , when the pharmacy called they refused to give a refills for his pain pill and even the power for his severe itch, saying I have to bring him back in , he had just seen them short of 2 weeks, I don't know who to call but They are a scam and don't give a darn about the animal after over 2000 you mean you can't give my dog the relief he need for the sever itch or pain , Please don't take your pet there try to do research before your pet get sick , don't end up like us :( And they did not diagnose him for why I took him in the first place , When I brought that to their attention, I was told there was no mention of seizure in his record , This women actually said @ You brought him in cuz he could not walk , It Look like they are falsifying medical records too , They never address the information that was sent to them by the other Animal Hospital and yes I ask them , crickets

This practice has the best medical team, groomers, and staff ever. They are technically proficient and kind. The boarding service excels also.

Expensive, but good