Reviews for Animal Emergency Clinic of Rockford
Add your commentAnimal Emergency Clinic of Rockford
7145 Spring Creek Rd, Rockford
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7145 Spring Creek Rd, Rockford
Directions Call Website Suggest an Edit
Tonight we brought our 10 year old cat Loki to be put down. The receptionist on the phone explained everything and was ready when we arrived. We were able to spend as much time with Loki after she crossed the rainbow bridge. The vet spoke to us and explained the whole process while allowing us to be there with her in her final moments.
Took my dog Max when he wasn't feeling good. The staff was very kind and affectionate. Unfortunately he was diagnosed with advanced osteocarcinoma. They let us take him home with some good pain meds but let us know we would have to make a decision about how long to keep him with us. Unfortunately we were back the next day because the disease was spreading rapidly. The staff here was so kind and caring to Max and our family. We could not ask for better treatment at such a heartbreaking time. We highly recommend this facility.
My cat was constipated to the point of gagging and vomiting when she tried to poop, which is particularly concerning given she has an E tube for feeding. Once we actually got seen, the care was fine and the price was about what I have come to expect for emergency vets, but it took like 3.5 hours to get that care (and another 1-1.5 h before discharge) even though there was hardly anybody there waiting when we arrived. Apparently, they only had a single vet on staff when we went, responsible for all the hospitalized pets, procedures, and any newly admitted pets, which is why it took so long; they were terribly understaffed. My cat was fine in the end, but I can't imagine... read full review