About Loyola Medicine River Forest
Loyola Medicine River Forest offers a comprehensive healthcare experience, with a team of dedicated professionals providing attentive and personalized care. The facility features a welcoming front desk staff, who handle insurance and patient information efficiently, as well as skilled nurses who promptly attend to patients' needs. The doctors at Loyola Medicine River Forest are described as outstanding, making patients feel at ease and providing clear explanations of test results and treatment plans. The overall experience is praised for its positive atmosphere, with the staff demonstrating a genuine concern for patient well-being. However, the reviews also highlight a concerning incident with a rude and unhelpful front desk receptionist, who displayed a lack of customer service skills. This isolated incident does not seem to reflect the general quality of care at the facility, but it serves as a reminder of the importance of consistent, friendly, and professional interactions at all levels of the organization. Despite this one negative experience, the majority of the reviews for Loyola Medicine River Forest are overwhelmingly positive, with patients expressing gratitude for the exceptional medical attention and compassionate treatment they received.
Staff was pleasant and professional. Was called in office within 10 minutes Nurse was pleasant and friendly and did her job Made me feel at ease Dr came in checked me out Got swab results Sent meds to drug store and I was on my way. All and 25 minutes here sure beats hours in ER. After reading some of the bad reviews about this place because I thought it was great
Each visit with Dr. Julia Bruene has always been awesome! I look forward every time to my appointments with her. Dr. Bruene amazing! I have a patient for a few years. She is a very comfortable person to be around.
Pleasant and professional from the front desk to the intern and the Dr. It was explained clearly what my issue was and what could be done. I left there believing I received excellent care, diagnosis and encouraged that I would be better soon. Would highly recommend this Dr. and Midwest Orthopedic.