About a month ago I had a lithotripsy at United Therapies at Lutheran General Hospital. From the minute I walked through the front door, and someone escorted me to the clinic, everything was rather extraordinary. One of the best medical experiences of my life - and I've ad y share of them! I was probably helped one way or another by at least 8 employees and professionals, one better than the next - each one doing their jobs with care and professionalism, each one upbeat and anxious to please. I wish I could recall all their names but here is part of the line-up: Eva, George, Viviana, Drei, Dr. Blum, the anesthesiologist and the intake and welcoming person. If cold, they...read full review
Apr 2019
After experiencing kidney stone pain for two days, I met Dr. Park in the morning who scheduled me that day for shockwave treatment at this facility. The calls prior to the procedure were informative, as was the reception staff upon arrival. Jericho the nurse and George the lab tech could not have been more comforting. They were calm and made sure all of my questions were answered. They really made me feel taken care of despite my horrible pain and fear of the procedure. Dr. Park was efficient and his bedside manner is light hearted but direct. Despite being the last procedure of the day, I did not feel rushed to leave and Jericho sat with my husband and I until I felt...read full review
Apr 2019
Visited with kidney stone and found the experience as good as it can get. Friendly staff, great care, post procedure particularly great bringing me out and making sure I was in good shape before sending me home. Only disappointment was them strong arming me for payment on the phone at the hospital several days before the procedure while was I was higher than a kite on pain meds. Really bush league stuff here.
About a month ago I had a lithotripsy at United Therapies at Lutheran General Hospital. From the minute I walked through the front door, and someone escorted me to the clinic, everything was rather extraordinary. One of the best medical experiences of my life - and I've ad y share of them! I was probably helped one way or another by at least 8 employees and professionals, one better than the next - each one doing their jobs with care and professionalism, each one upbeat and anxious to please. I wish I could recall all their names but here is part of the line-up: Eva, George, Viviana, Drei, Dr. Blum, the anesthesiologist and the intake and welcoming person. If cold, they...read full review
After experiencing kidney stone pain for two days, I met Dr. Park in the morning who scheduled me that day for shockwave treatment at this facility. The calls prior to the procedure were informative, as was the reception staff upon arrival. Jericho the nurse and George the lab tech could not have been more comforting. They were calm and made sure all of my questions were answered. They really made me feel taken care of despite my horrible pain and fear of the procedure. Dr. Park was efficient and his bedside manner is light hearted but direct. Despite being the last procedure of the day, I did not feel rushed to leave and Jericho sat with my husband and I until I felt...read full review
Visited with kidney stone and found the experience as good as it can get. Friendly staff, great care, post procedure particularly great bringing me out and making sure I was in good shape before sending me home. Only disappointment was them strong arming me for payment on the phone at the hospital several days before the procedure while was I was higher than a kite on pain meds. Really bush league stuff here.