About Polar Aire Plumbing, Heating & Air Conditioning
Polar Aire Plumbing, Heating & Air Conditioning is a family-owned and operated company dedicated to customer satisfaction. They provide top-rated products and services for plumbing, heating, ventilation, and air conditioning needs. Their team offers professional, knowledgeable, and friendly service, often going above and beyond to meet urgent customer needs with great attentiveness. Known for their prompt response times, competitive pricing, and efficient installation, they have built a strong reputation for honesty and quality work. The team, including experts like Jarod, is super nice and helpful, ensuring customers' trust and loyalty with clean and reliable installations. Recent reviews highlight quick and affordable AC repairs, free service visits, and prompt installation of a new AC and furnace during a heat wave.
Polar came out today to check our hvac system for winter. They always do an excellent job!
I can’t recommend Polar enough. I’ve been using them for a few years now, including when we finished our basement to expand the HVAC system. They have ALWAYS been great to work with - knowledgeable, passionate, courteous, and punctual. What I really can’t express enough is their attentiveness. Jarod came out to address an issue with our air conditioner at 6p, right at quitting time. He called me back within minutes and was there within 30 mins. He took his time to troubleshoot the issues and managed to fix the problem. All while helping explain the issue to me so I could understand. Jarod and the Polar team are amazing! If you are thinking about it, stop and call them already!
I can’t say enough good things about this company. My furnace started over heating and short cycling. Got to the point where it wasn’t keeping up and was on the verge of no heat at 8pm during a cold snap and a winter storm going on that night and into the next day. When it rains, it pours. I called their 24 hr number and got connected to a tech on call. Techs name was Jarod. Super nice and helpful guy. After identifying the make/ model of the furnace he started down the rabbit hole of usual problems. I had changed the filter 2 weeks ago, so didn’t suspect that. He asked me when the last time the unit had had maintenance done to it. I had just bought the house not long ago, so I wasn’t sure. I’m handy enough, so he face timed me and he walked me through what they normally do for maintenance. I did all of that stuff and I pulled the filter as he mentioned and sure enough, it was clogged up with a white power dust. Turned out to be from my humidifier running in the house. He said they will clog up a filter in days. I texted him back and told him what he said worked, and I said I’d have him still come out to check it out and do whatever other maintenance they do to it. He told me I was probably ok as what he told me is mostly what they do anyways. I cancelled my appointment. This company is top notch and could have easily taken me for a ride. I’ll use this company in the future without hesitation. I’d recommend them and Jarod to anyone needing honest hvac work. TLDR: stop reading reviews and call this company. Tech Jarod is awesome!