Recently refreshed equipment. Got rid of things many people loved and kept or added things nobody uses. Frustrating, but it a nice place. Clean. Simple. Many options for great workouts. Good trainers. Rarely crowded.
Diego Garcia
May 2026
The gym is great, When it comes down to the Membership part they will make sure they make their money. I had a gym membership and I came to cancel about two months ago, but for some reason today they decided to take another payment for two months and said there is nothing that can be done about it. I think it’s unprofessional to be charging an excessive amount on a membership and on top of that after you came in to cancel they don’t have “paper trail” of you coming in. Only reason I’m on here is because the same thing happened about 2 years ago with this same Gym but I still decided to give it another chance.
Jake Mcmackin
Apr 2026
If I could give them zero stars I would. Steer clear of northwestern healthbridge in huntley. Had my account on pause until my son gets here they charged me two months and the 10$ the account hold instead of just 10$ account hold. I explain to the lady over the phone what if my account overdrafts because of your mistake who pays that? She argued with me for 5 minutes that’s not how banks work to then admit she actually wouldn’t know because the only thing she would see is if they’re processed or not. After arguing with me and telling me I didn’t understand MY BANK she told me to cancel and then within seconds shes backtracking when she finds out I was gonna add more people to my plan in the future and tries to reconcile with me. Then explains to me that they have had tons of issues recently with this happening and people getting double charged. Best part is I called 3 weeks earlier to put this account on hold and was on the phone for 30 minutes for them to make a dumb mistake and to have to call and be on the phone again today. CHECK YOUR ACCOUNT AND CHECK YOUR GRANDPARENTS ACCOUNT. Lots of people that go there are senior citizens as well wouldn’t surprise me if they are double charging more then just me and there’s no way for there system to catch it either and then they want to process it back to you in 5 business days. Joke of a gym and joke of a business. You don’t argue with customers when you are in the wrong and continue to show the bad business you have already shown.
Max Cangelosi
Mar 2026
The monthly fees are reasonable, especially If you're considering LT as an alternative.
Joseph Szuberla
Feb 2026
Jim in membership services was rude , crude and socially unacceptable.
Santaines Cards
Jan 2026
Terrible got bumped off court cause league forgot to book extra court and that’s my fault somehow?
Evan Zeis
Jan 2026
Workers are incredibly rude
Presley
Jan 2026
Worst place ever workers kick you out for no reason and ban you for it and ruin every young boys life and won’t let anyone have fun in the pool and have the worst workers ever
Gretchen Pembrook
Jan 2026
Had my engagement ring stolen out of a locked locker at this location. Staff were rude, mentioned that cameras are for “show” and don’t actually record anything. The police investigating mentioned that this has happened before at this location and theft is a serious issue. Only came to this gym because the far superior (more clean, more professional and better staff) Crystal Lake location closed. Canceled my membership after and was given a hard time for that as well. Don’t recommend to anyone looking for a versatile gym experience. Money is better spent elsewhere.
Julie And
Jan 2026
I read the reviews about the pool area and realize the issues have been happening for years without being addressed. In fact, they have gotten worse in the past year. Does the swim team have to practice at prime time? Combine that with swim lesson leaving nothing available. The pool manager is useless. I would have to say many members are rude about lane sharing, especially those doing stationary pool exercises. I certainly wish there were more options with pool closer to home.
Mandy O
Recently refreshed equipment. Got rid of things many people loved and kept or added things nobody uses. Frustrating, but it a nice place. Clean. Simple. Many options for great workouts. Good trainers. Rarely crowded.
Diego Garcia
The gym is great, When it comes down to the Membership part they will make sure they make their money. I had a gym membership and I came to cancel about two months ago, but for some reason today they decided to take another payment for two months and said there is nothing that can be done about it. I think it’s unprofessional to be charging an excessive amount on a membership and on top of that after you came in to cancel they don’t have “paper trail” of you coming in. Only reason I’m on here is because the same thing happened about 2 years ago with this same Gym but I still decided to give it another chance.
Jake Mcmackin
If I could give them zero stars I would. Steer clear of northwestern healthbridge in huntley. Had my account on pause until my son gets here they charged me two months and the 10$ the account hold instead of just 10$ account hold. I explain to the lady over the phone what if my account overdrafts because of your mistake who pays that? She argued with me for 5 minutes that’s not how banks work to then admit she actually wouldn’t know because the only thing she would see is if they’re processed or not. After arguing with me and telling me I didn’t understand MY BANK she told me to cancel and then within seconds shes backtracking when she finds out I was gonna add more people to my plan in the future and tries to reconcile with me. Then explains to me that they have had tons of issues recently with this happening and people getting double charged. Best part is I called 3 weeks earlier to put this account on hold and was on the phone for 30 minutes for them to make a dumb mistake and to have to call and be on the phone again today. CHECK YOUR ACCOUNT AND CHECK YOUR GRANDPARENTS ACCOUNT. Lots of people that go there are senior citizens as well wouldn’t surprise me if they are double charging more then just me and there’s no way for there system to catch it either and then they want to process it back to you in 5 business days. Joke of a gym and joke of a business. You don’t argue with customers when you are in the wrong and continue to show the bad business you have already shown.
Max Cangelosi
The monthly fees are reasonable, especially If you're considering LT as an alternative.
Joseph Szuberla
Jim in membership services was rude , crude and socially unacceptable.
Santaines Cards
Terrible got bumped off court cause league forgot to book extra court and that’s my fault somehow?
Evan Zeis
Workers are incredibly rude
Presley
Worst place ever workers kick you out for no reason and ban you for it and ruin every young boys life and won’t let anyone have fun in the pool and have the worst workers ever
Gretchen Pembrook
Had my engagement ring stolen out of a locked locker at this location.
Staff were rude, mentioned that cameras are for “show” and don’t actually record anything. The police investigating mentioned that this has happened before at this location and theft is a serious issue.
Only came to this gym because the far superior (more clean, more professional and better staff) Crystal Lake location closed. Canceled my membership after and was given a hard time for that as well.
Don’t recommend to anyone looking for a versatile gym experience. Money is better spent elsewhere.
Julie And
I read the reviews about the pool area and realize the issues have been happening for years without being addressed. In fact, they have gotten worse in the past year. Does the swim team have to practice at prime time? Combine that with swim lesson leaving nothing available. The pool manager is useless. I would have to say many members are rude about lane sharing, especially those doing stationary pool exercises. I certainly wish there were more options with pool closer to home.