Hello Garage of Des Moines - TEMPORARILY CLOSED

Floor refinishing service, Flooring, Cabinetry, Home Organization
9850 Douglas Ave Suite 200, Urbandale, Iowa 50322

Reviews

Write a review
  • Chris Dresen
    Nov 2025

    Dylan and Saul did an outstanding job. Great communication and great job addressing concerns.

  • Mike Qualls
    Nov 2025

    Dylan and crew did a fantastic job. I am very particular about how things are done and they exceeded my expectations for both the garage and the back patio

  • Cecilia Barron
    Oct 2025

    Dylan and his team did an excellent job.
    They worked the whole time, and were very considerate in keeping me updated on the progress on the floor.

  • Dannie Maddox
    Oct 2025

    We love our new garage floor and shelving. The installers were very professional. This is a quality product and well worth the investment. Dylon Cowden was a great contact for getting this project done.

  • Ronald Smith
    Sep 2025

    The crew from Des Moines was very professional, were pleasant and they communicated with me very well. The floor looks great.

  • Kenneth Millsap
    Sep 2025

    Dylan and Merle showed up on time, and went right to work. Got everything done in one day and the floor looks GREAT. I highly recommend them and Hello Garage.

  • Mary Carroll
    Sep 2025

    We are very pleased with our garage floor coating. The 2 young men that worked on the flooring very proficient and professional.
    We are delighted! Rick and Mary Carroll

  • Jaqe Kraft
    Aug 2025

    Bottom line: Poor handling of agreements, dismissive customer service, and careless execution. Not worth the headache despite paying $6,253.30.

    The product wasn’t the issue—the service was. During consultation I was promised my HVAC would be covered before grinding concrete. It wasn’t. Dust spread everywhere, fire alarms went off for an hour, the fire department showed up, and one detector had to be replaced. My HVAC was left covered in cement dust—a serious health hazard for my family.

    When I complained, the GM (Kevin) came to “fix” it by opening my HVAC without permission, wiping it down himself, and reinstalling the doors upside down. Instead of taking responsibility, it felt like he was covering up his crew’s mistake. I had to hire a certified HVAC specialist to properly assess it.

    The only person who cared about addressing my concern was the CEO, who offered to reimburse the HVAC assessment (which fortunately cost $0) and replaced the detector. Unfortunately, the damage to my trust in this company was already done.

  • Kevin Klemesrud
    Aug 2025

    Dillon, Merle and Saul laid out our floor and filled all gaps in a day. Did a great job for us. Recommend their service. Very polite and accommodating providing instruction on care.

    After 2 weeks my floor is sticky to the touch. I have not driven on it yet due to this. I am awaiting resolution and permanent resolution which has had some delay. I may be headed to litigation if not resolved. Update: had a few other issues but resolved financially. Took awhile but helpful in the end. I would competively shop this company and errors were made along the way not quickly resolved.

  • o kline
    Aug 2025

    Very very happy with my new garage floor! The team at Hello Garage did a great job. Macquire checked with me fist to make sure it was the correct color and that I was not hoing to do the apron. So glad he checked because I did want the apron done. That was an easy add. They answered all of my questions and were both pleasant and professional!

Load More

Hello Garage of Des Moines

9850 Douglas Ave Suite 200, Urbandale

Directions Website Suggest an Edit

Hours

Monday: 7AM - 7PMTuesday: 7AM - 7PMWednesday: 7AM - 7PMThursday: 7AM - 7PMFriday: 7AM - 7PMSaturday: 10AM - 2PMSunday: Closed