About MercyOne South Des Moines Urgent Care
Reviews for MercyOne South Des Moines Urgent Care
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- 6520 SE 14th St, Des MoinesMercyOne South Des Moines Urgent Care provides convenient in-person and telehealth appointment options, available 7 days a week. Patients often commend the knowledgeable and caring staff, especially the PA and nurse Issy, who deliver accurate medical treatment and attentive care. Many appreciate the speedy sign-in process and the prompt attention they receive. While some have experienced longer wait times, the overall experience remains positive, with many noting the friendly atmosphere and quick treatment. The facility is a reliable option for those seeking urgent care on the Southside of Des Moines, and patients are likely to return. However, minor issues have been reported, such as broken equipment and communication problems regarding referrals and follow-up on test results. It is advised for patients to clarify any discrepancies during their visit.
Needed help Sunday morning. Wasn’t crowded. Got in after waiting a few minutes. The doctor was very helpful and sincere. I appreciate your help on a Sunday morning and your Clinic being open. thank you.
Love when I go there and Robert is on duty for the dr, he doesn't mess around, he looks you over and listens to you. He asked me what I think was going on and I said sinus infection and he said yup, so antibiotics and cough pills and stay away from sick people. I love a Dr that throws a joke here and there. The nurse and receptionist were wonderful people too.
The time it took to sign in and get back to see the doctor was nice and quick the doctor was lovely he was very nice and he helped out with the issue my main problem was the fact that the receptionist when signing in didn't inform me that the X-ray was broken which is one thing we needed to use so the hour that I was there could have been avoided and my son's broken foot would have been seen faster at a hospital instead of going there so my bad for going to a walk-in but it was close and convenient