House of Carpets Complete Flooring Center
$ • Carpeting , Flooring , Carpet Installation9AM - 5PM
2712 1st Ave NE, Cedar Rapids, IA52402
(319) 367-3455
Reviews for House of Carpets Complete Flooring Center
Add your commentHouse of Carpets Complete Flooring Center
2712 1st Ave NE, Cedar Rapids
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I left a Google review. read that. Poor communication. Poor customer service. Poor workmanship. Tried to charge over 800 dollars over quoted price. Not one of the several people I spoke with apologized. installer hag my furnace cranked to OVER 90 DEGREES! Blind was broke. Glue on the floor. They tried to leave the job without putting my kitchen door on. I paid to have linoleum removed and they did not. baseboard does not match the rest of the kitchen. baseboards are peeling off. wood flooring showing in laundry room kitchen tile is cracked. Door is sratching new tile. Installation was delayed over a month. Quote was late as Amber had email wrong. Just a low class shoddy... read full review
So incredibly pleased with the outcomes of my project! Tom was so patient in helping me select the carpet even when I was having a hard time deciding. Communication was great and their installer Kyler was exceptional. Professional, kind, and was so pleased by how great it all looks. Highly recommend!
Absolutely amazing experience with Tom at House of Carpets! Their team was fast, professional, and went above and beyond to accommodate everything we needed. They were honest, easy to work with, and genuinely friendly throughout the entire process. It’s rare to find service this good—we can’t say enough great things!