Kasperbauer Cleaners

Mar 2024

So I took a king size bed sheet to get dry cleaned and when I came to pick it up it was soaking wet. I told the store manager if they can give me a refund but he just started swearing at me. If i can give 0 stars i would. Horrible staff.

Dec 2022

Kasperbauer CleanersAdd a photoKasperbauer Cleaners3.1(11)Dry cleaner in Carroll, IowaClosedOVERVIEWSERVICESREVIEWSPHOTOSABOUTGoogle review summary543213.1(11)ReviewsSort byMost relevantNewestHighestLowestTawnya Harbaugh7 reviews·2 photos13 minutes agoNEWService: Carpet & rug cleaningI took a very nice runner rug in to be cleaned, when I went to pick it up they charged me for it and then proceeded to tell me that it was ruined. I was told that it got caught in a dryer and unraveled. Then the owner proceeded to try and ... MoreDustin WieseLocal Guide·30 reviews·196 photos4 months agoOwner is very unprofessional and conceited. I would drive to Omaha or Des Moines before...read full review

Dec 2021

I sent a black, king-size comforter to Kasperbauer Cleaners with the instructions to have it dry cleaned. When I got it back from them, I instantly knew it had been machine washed. It was covered on both sides with lint and my batting was ruined. I called and asked to speak to the owner/manager. He was not in. When I explained what happened and how upset I was, she stated they do not always follow their customers instructions. So, that told me they don't care what the customer wants. She then proceeded to tell me they will do what the care instructions say on the item. I double checked while on the phone to her and told her it stated dry cleaned preferred! I then asked...read full review