Genesis Health Care

Oct 2023

Dr. Carla Neal-Haley has been my PCP for over 20 years. Although I now see Crystal Johnson, I am glad that both my son (since birth) and I are under the same office's care. Having my full history as well as his in one place that I trust makes me feel comfortable. I can visit other specialists and they know Dr. Carla's name because of her reputation. I can appreciate that!

Jul 2023

I have been here twice and both times I waited over an hour for my child’s APPOINTMENT with a pediatric provider. Crystal Johnson, NP was great for our well child checkups. Otherwise this practice is not worth any patient’s time. They are nearly impossible to get by phone, don’t do medication refills by phone, and have no phone options to speak with medical staff. I had to select the “make an appointment” option on the phone and wait 12 minutes to speak with someone who literally questioned why I was calling rather than have a conversation with me about how they could help me. As I write I am currently waiting for my child’s sick visit and it’s 1h 20 mins...read full review

Sep 2022

I had one of the best appointments of my life there yesterday. Crystal was amazing and so were the nursing students that worked with her; they were kind, knowledgeable, and really helped me felt comfortable. One of those few times, that my race nor my gender didn't matter; all that mattered was that I needed healthcare. It was a lovely experience and I am someone who hates going to the doctor or dentist.