This was my first time visiting after new ownership. It is absolutely beautiful and a calming atmosphere. Jenny was great! The only thing that turns me off is when an attendant interrupts their service to a paying customer, who wants to be pampered and feel she is the only person in the room. The lady next to me was getting a mani/pedi. The phone rang several times and her nail attendant left to go answer it. We looked at each other with her raising her eyebrows. I have left other salons for good when this happened to me. No phone calls are more important than the service given to a current customer. Other than that observation, I will recommend all my friends to give... read full review
July 2024
Very pleasant pedicure. Will continue to go back to this location although I drive by two other locations. A lady came in complaining about her big toenail splitting and a guy jumped up and helped her. After several minutes working on her toenail, she did not even say "thank you", in fact acted like it was there fault she had a toenail split. Lady needs a lesson in learning how to say "thank you" and while she at it take some vitamins to make your nails stronger! The person at the counter didn't even charge her and yet she didn't even "TIP" the person that helped her. Her attitude was disgusting and that kind of rudeness will come... read full review
July 2024
I have really enjoyed my service at Imperial Nail Salon. This shop is beyond perfection, professionalism, friendliness and commitment to please their customers. I will not patronize any other shop but Imperial Nail. By the way, the best nail tech is Kim, every nail salon needs a Kim.
This was my first time visiting after new ownership. It is absolutely beautiful and a calming atmosphere. Jenny was great! The only thing that turns me off is when an attendant interrupts their service to a paying customer, who wants to be pampered and feel she is the only person in the room. The lady next to me was getting a mani/pedi. The phone rang several times and her nail attendant left to go answer it. We looked at each other with her raising her eyebrows. I have left other salons for good when this happened to me. No phone calls are more important than the service given to a current customer. Other than that observation, I will recommend all my friends to give... read full review
Very pleasant pedicure. Will continue to go back to this location although I drive by two other locations. A lady came in complaining about her big toenail splitting and a guy jumped up and helped her. After several minutes working on her toenail, she did not even say "thank you", in fact acted like it was there fault she had a toenail split. Lady needs a lesson in learning how to say "thank you" and while she at it take some vitamins to make your nails stronger! The person at the counter didn't even charge her and yet she didn't even "TIP" the person that helped her. Her attitude was disgusting and that kind of rudeness will come... read full review
I have really enjoyed my service at Imperial Nail Salon. This shop is beyond perfection, professionalism, friendliness and commitment to please their customers. I will not patronize any other shop but Imperial Nail. By the way, the best nail tech is Kim, every nail salon needs a Kim.
Style inspiration: Perfectionism
Specialties: Proficiency
Cleanliness: Pleasurable