The facility is beautiful and HANNAH is awesome! She was kind, has velvet hands, and provided a relaxing, safe, and amazing facial, best i’ve had in a while…she was able to do this IN SPITE of how incredibly loud the hair stylist was. It was as if she was being paid to be loud…bring ear plugs if you have to, the facial is worth it!
Eric Evans
Apr 2025
The vibe is always right and everyone is so nice and truly welcoming . I never felt out of place and my Locs have never looked better (shout out to Mrs.Ashlyn) 10/10 would recommend
Nancy OKelly
Jun 2024
Sue precision cuts my hair every month. I get to enjoy the carefree hair style. Experience is the key with short hair; I feel blessed to have Sue as my hair guru.
Heather Abbott-Lyon
Apr 2024
Lovely atmosphere, relaxing and comforting, and Tammy is delightful.
Chante' Harris
Apr 2024
Omgosh I can't wait to come for me next visit. I really enjoy myself service was GREAT!!!
LaRue James
Oct 2022
The best day spa experience ever. Enjoyed a facial and massage which was the most relaxing ever in a quiet atmosphere and friendly staff. RecommendServices: Massage
Samantha B
Aug 2021
If you bought a gift certificate before COVID but couldn’t redeem it due to the statewide shut down, they won’t refund you.
Chloe French
Aug 2021
I will get ear candling here as long as I live in GA! So relaxing, I adore this place.
Sandy Boatwright
May 2021
My husband purchased a full spa day gift certificate for $285 for Christmas from Elite Retreat Spa in Downtown Kennesaw. You have 6 months to redeem and it’s supposed to include lunch and hair/massage,mani/pedi. The plan was we would purchase one for my mom and the two of us would go on Mother’s Day. Well, 2020 hit and the world shut down for a global pandemic. We called multiple times over a few of months to see what options were available and would get an answering machine that said it was full. At first, I didn’t think it was that unusual to not hear anything from this type of business but every other business we interact with was able to freeze memberships, had wonderful and courteous customer service despite unprecedented times. Around October, we called again. To our surprise, someone answered and then quickly informed us that they were shut down for a few months and that they would not be honoring our gift certificate because 6 months had passed. When my husband requested a manager, they stated they would honor the mani/pedi part of the gift certificate for only 30 more days but would not honor the full spa day we had already paid for. My husband explained that the gift certificate was mine, not transferable, and that I was suffering for Covid pneumonia. It was not safe for me or any of their clients or staff for me to render those services. That week I ended up in the hospital for 10 days due to lack of oxygen from the lung damage. This recovery was not easy and weakened my lungs, heart and immune system. I was also still testing positive for Covid and in and out of doctor’s offices/hospitals. The Monday after thanksgiving my husband called back and asked if, since I was still so sick, we could gift the certificate to someone else. The manager said she was shocked he’d even call back because she had already extended it 30 days and she then stopped returning all calls/text messages. My family and I discussed if we should let this go and just suck this up to us helping a small business during a pandemic but a business with no compassion, understanding or regard for safety is NOT THE BUSINESS WE WANT TO SUPPORT. TERRIBLE customer service and quite frankly humanity.
Courtney Jones
May 2021
If you bought a gift certificate before COVID but couldn’t redeem it due to the statewide shut down, they won’t refund you.
Beth Rampley
The facility is beautiful and HANNAH is awesome! She was kind, has velvet hands, and provided a relaxing, safe, and amazing facial, best i’ve had in a while…she was able to do this IN SPITE of how incredibly loud the hair stylist was. It was as if she was being paid to be loud…bring ear plugs if you have to, the facial is worth it!
Eric Evans
The vibe is always right and everyone is so nice and truly welcoming . I never felt out of place and my Locs have never looked better (shout out to Mrs.Ashlyn) 10/10 would recommend
Nancy OKelly
Sue precision cuts my hair every month. I get to enjoy the carefree hair style. Experience is the key with short hair; I feel blessed to have Sue as my hair guru.
Heather Abbott-Lyon
Lovely atmosphere, relaxing and comforting, and Tammy is delightful.
Chante' Harris
Omgosh I can't wait to come for me next visit. I really enjoy myself service was GREAT!!!
LaRue James
The best day spa experience ever. Enjoyed a facial and massage which was the most relaxing ever in a quiet atmosphere and friendly staff. RecommendServices: Massage
Samantha B
If you bought a gift certificate before COVID but couldn’t redeem it due to the statewide shut down, they won’t refund you.
Chloe French
I will get ear candling here as long as I live in GA! So relaxing, I adore this place.
Sandy Boatwright
My husband purchased a full spa day gift certificate for $285 for Christmas from Elite Retreat Spa in Downtown Kennesaw. You have 6 months to redeem and it’s supposed to include lunch and hair/massage,mani/pedi. The plan was we would purchase one for my mom and the two of us would go on Mother’s Day. Well, 2020 hit and the world shut down for a global pandemic. We called multiple times over a few of months to see what options were available and would get an answering machine that said it was full. At first, I didn’t think it was that unusual to not hear anything from this type of business but every other business we interact with was able to freeze memberships, had wonderful and courteous customer service despite unprecedented times. Around October, we called again. To our surprise, someone answered and then quickly informed us that they were shut down for a few months and that they would not be honoring our gift certificate because 6 months had passed. When my husband requested a manager, they stated they would honor the mani/pedi part of the gift certificate for only 30 more days but would not honor the full spa day we had already paid for. My husband explained that the gift certificate was mine, not transferable, and that I was suffering for Covid pneumonia. It was not safe for me or any of their clients or staff for me to render those services. That week I ended up in the hospital for 10 days due to lack of oxygen from the lung damage. This recovery was not easy and weakened my lungs, heart and immune system. I was also still testing positive for Covid and in and out of doctor’s offices/hospitals. The Monday after thanksgiving my husband called back and asked if, since I was still so sick, we could gift the certificate to someone else. The manager said she was shocked he’d even call back because she had already extended it 30 days and she then stopped returning all calls/text messages. My family and I discussed if we should let this go and just suck this up to us helping a small business during a pandemic but a business with no compassion, understanding or regard for safety is NOT THE BUSINESS WE WANT TO SUPPORT. TERRIBLE customer service and quite frankly humanity.
Courtney Jones
If you bought a gift certificate before COVID but couldn’t redeem it due to the statewide shut down, they won’t refund you.