AdventHealth Medical Group Family Medicine at Owasa

Aug 2024

Update — Although my negative experience with certain office personnel remains unchanged, Jennifer eventually reached out to follow up and my issue was finally resolved. Dr. Chung was still as great as my new pt appt.

Overall, my new patient appointment with Dr. Chung was great. My issue is with the staff. I’ve had to reach out repeatedly to ask for someone at the office respond to a request for more info from my insurance. Kathy and Misty were beyond rude and will speak to you in such a condescending tone. It’s been 3 weeks since my appt and my insurance still hasn’t received a response. I was told numerous times that my records have been sent, and when...read full review

Jan 2024

I have been using advent over 10 years. I’m considering finding new medical service. The orthopedic office lacks communication with their patients. I had a mri done few months back and they never contacted me to go over the results. I had to ask them about it months later. Also have been told my foot pain is 2 different things, they can’t seem to get it drilled down. Then today I contacted my family dr at owasa to get a prescription re-filled. Cayla returned my call and she was the rudest person I have ever dealt with at Advent. I was so angry when I hung up I was looking up other family practices in Calhoun to change.

Nov 2022

My family has been going to this clinic for 25 years. We have seen a lot of changes especially since adventhealth took over and I can't say that they've been for the better. The providers have always been wonderful the front office staff has always been wonderful it seems to be there is a lot of managerial or micromanaging that goes on that suppresses the joy - that Owasa used to have. I will continue to go here because I I like my provider. If I could have afforded to follow doctor Naymik I would have left then - she is the gold standard of care.