TruGreen Lawn Care

Mar 2024

Over time the yard gets healthier, but you have to stay on top of services and Management to ensure its done correctly. Sometimes this requires re-servicing, but they will get it done. The Service Technicians appear to be happy employees; And they are very efficient when your presence is seen during servicing. That's why I like to be home every time they come; but they only give you a day's notice and sometimes I can't change my schedule. This is the only reason I gave a 4 instead of a 5 star.UPDATE: Today (3/18/24), my lawn was serviced by William T. He did an excellent job by covering the entire yard! He answered some concerns I have that Management could not contact...read full review

Nov 2023

So a few things to be aware of when you hire TruGreen... The sales person will tell you that you can pay upfront for the whole year which gives you a small discount and then you won't have to think about it for another year. That's not actually true in practice. What you are really paying for is 8 treatments, after that, they will charge you more. My service in a calendar year was 11 treatments. So I was charged a bunch more money than what I made my decision on/pre-paid for. Also, they can do a couple of things in one trip and say they are charging you for multiple treatments so your 8 treatments can quickly disappear. Technically you probably won't be paying for something...read full review

Oct 2023

Started of rough, but customer service is working on making it right . We will see soon if they receive a 5 ⭐.. UPDATE the tech today was awesome and very friendly and informative if all the techs were as good as David D, I believe the overall rating for true green would easily be pushing 5 ⭐s. Hope he becomes a reg tech for my yard.. ?. Update true green has came out and aerated and re-seeded my lawn. They done a soil test and admitted wrong doing by a tech using the incorrect spray on my yard causing all the grass to die.. I will say I'm happy they admitted to their error and trying to fix it.. now it's a matter of time to see if my lawn grows back from the damage....read full review