Emory Healthcare Primary Care

Sep 2023

I was billed $400 for an annual checkup. I’ll preface this by saying I have great insurance through a large employer. I called the insurance company, who explained that my visit was billed to them as medical vs. routine, so my visit wasn’t 100% covered as it normally would be. I called the doctor’s office, and they explained that because I had talked about having acid reflux with the doctor, it was no longer deemed as a “routine” appointment. Note, I did not get blood work done or anything. My appointment lasted a total of maybe 15 minutes of actual face time with a nurse or doctor. I asked them what I’m supposed to talk about with my doctor when I come in...read full review

Sep 2023

I was billed $400 for an annual checkup. I’ll preface this by saying I have great insurance through a large employer. I called the insurance company, who explained that my visit was billed to them as medical vs. routine, so my visit wasn’t 100% covered as it normally would be. I called the doctor’s office, and they explained that because I had talked about having acid reflux with the doctor, it was no longer deemed as a “routine” appointment. Note, I did not get blood work done or anything. My appointment lasted a total of maybe 15 minutes of actual face time with a nurse or doctor. I asked them what I’m supposed to talk about with my doctor when I come in...read full review

Nov 2020

Absolutely the worst primary care office in GA specifically talking about the Lavista location. We’ve never had a good experience with (Tran Trivedi NP) I do not recommend at all. The office staff is really unprofessional and rude. They constantly hang up mid-conversation and do not call back. They keep you on hold for longer than 30+ mins & never answer your questions. If I could give a 0 star I would.