I would NOT recommend this company at all. They do not honor their warranties. Three months after their A/C install on a new double wide one of the ducts came loose. We called and it was repaired by their standards. Six months later same thing happened. We were told, "WE ONLY COVER THE DUCT WORK FOR THE FIRST 3 MONTHS ONLY". I stated the problem is from the original setup and 6 months ago. The same non covered warranty was repeated. So, the tech said it was going to cost of $400.00 more to get new duct to repair what they said they repaired 6 months prior. Instead we are having to go to another A/C company for at $1,000 possibly more. The... read full review
August 2024
Our servicemen Jon was able to diagnose the issue and resolve it in a reasonable amount of time and had our air conditioner system working as good as new. We will be calling your company again if an issue should arise. Thanks again to Jon and Ace A/C of Ocala
June 2023
5 stars for excellent customer service from Jeff. I had a snafu with an order I placed. He was quick to respond to the email I sent him. He was professional and very polite. Thank you, Jeff!
I would NOT recommend this company at all. They do not honor their warranties. Three months after their A/C install on a new double wide one of the ducts came loose. We called and it was repaired by their standards. Six months later same thing happened. We were told, "WE ONLY COVER THE DUCT WORK FOR THE FIRST 3 MONTHS ONLY". I stated the problem is from the original setup and 6 months ago. The same non covered warranty was repeated. So, the tech said it was going to cost of $400.00 more to get new duct to repair what they said they repaired 6 months prior. Instead we are having to go to another A/C company for at $1,000 possibly more. The... read full review
Our servicemen Jon was able to diagnose the issue and resolve it in a reasonable amount of time and had our air conditioner system working as good as new. We will be calling your company again if an issue should arise.
Thanks again to Jon and Ace A/C of Ocala
5 stars for excellent customer service from Jeff. I had a snafu with an order I placed. He was quick to respond to the email I sent him. He was professional and very polite. Thank you, Jeff!