Terrible customer service. Had a service with them 10 years ago, asked them to provide me quote and they said someone would get back to me. A few days later I call again to confirm and they said they will notify the field rep again. Finally a week and a half later, I call back again to check and they have no record of my initial request. This rep said they would contact them and let me know a response, which they never did. They were good the first time I used them this was years ago. Maybe things have changed with them but recommend looking elsewhere.
January 2023
Been working with Juan for last 8 years and he and his team have been great. Started with tent service as he was the least expensive of the quotes that I got and been using their fumigation services since.
December 2022
Juan came out to provide a free quote for termite extermination. He let me know that it was not termites. I was glad to hear that and appreciated his professional honesty.Service: Termite inspection
Terrible customer service. Had a service with them 10 years ago, asked them to provide me quote and they said someone would get back to me. A few days later I call again to confirm and they said they will notify the field rep again. Finally a week and a half later, I call back again to check and they have no record of my initial request. This rep said they would contact them and let me know a response, which they never did. They were good the first time I used them this was years ago. Maybe things have changed with them but recommend looking elsewhere.
Been working with Juan for last 8 years and he and his team have been great. Started with tent service as he was the least expensive of the quotes that I got and been using their fumigation services since.
Juan came out to provide a free quote for termite extermination. He let me know that it was not termites. I was glad to hear that and appreciated his professional honesty.Service: Termite inspection