About UrgentVet - Lakeland
UrgentVet - Lakeland is an emergency veterinary clinic that provides care for cats and dogs with non-life-threatening conditions after regular vet hours. The clinic is recognized for its clean environment and friendly staff, who offer compassionate care to pets and their owners during stressful moments. Many reviews showcase the helpfulness of the team and the quick appointments available. The staff takes concerns seriously and ensures that treatment begins promptly, with thorough explanations provided from start to finish. Dr. Gardner and the staff are noted for their kindness and compassion, making both pets and their owners feel comfortable, even in distressing situations. While some customers appreciate the swift service, others mention that communication from the doctors could be improved, particularly regarding treatment options and costs. Though pricing is considered higher than other emergency facilities, many feel that the peace of mind and quality of care make it worthwhile. Despite some concerns about communication and pricing, numerous customers express gratitude for the support received during difficult times, recommending UrgentVet for after-hours care and emergencies. Overall, UrgentVet - Lakeland aims to deliver quick and professional veterinary services in a caring atmosphere, ensuring that both pets and their owners receive the best possible care during urgent situations.
The team took my concerns seriously and immediately got me back. No time was wasted getting treatment started on my baby and everything was thoroughly explained from beginning to end. Dr Gardner and staff were amazing. Thank you for the superb care we received.
Thank you Urgent Vet of Lakeland for helping my baby, Xeno, during a very difficult time. Our primary veterinarian office was unable to help us at the time. We were able to be seen within minutes of checking in and the entire staff was incredibly helpful and friendly. I feel like they took very good care of my baby and I would definitely recommend them if ever there was an urgent need.
The staff explained everything well as well as telling me costs, and worked to help stay within what I could afford. They were able to get my cat feeling better within a few hours and he has quickly bounced back to himself.