About Hand and Stone Massage and Facial Spa
The Hand and Stone Massage and Facial Spa in Lake Mary, FL, offers a serene environment for high-quality massage and facial services. The spa believes in making these services accessible, therefore they provide memberships, affordable rates, and deals. Upgrades are available to enhance the relaxation experience, and they also offer hair removal services. Customers can choose from two locations and schedule appointments at their convenience, or walk-in. Gift cards are available for treating others. Reviewers have praised the attentive and skilled service provided by the massage therapists, such as Natalie and Christina, who listen to the clients' needs and work to alleviate their pain and discomfort. The calming atmosphere, friendly receptionists, and convenient features like the membership and app have also been highlighted as positive aspects of the spa. Customers have reported feeling refreshed, rejuvenated, and completely healed after their visits.
I was gifted a gift card for my bday and called this location to ask about a massage. I told them over the phone I would be using a gift card and wanted to know how I can schedule a massage. The girl told me it was $79 for the massage and she could get me scheduled but to verify the amount of the gift card would cover the service. I called the gift card and I had $100. I called them back and spoke with the same girl, announced who I was and again said I was booking/paying with a gift card. I confirmed the amount of the service for $79 a second time. I went in for my service everything was ok, massage was good. When I came out to pay, I was told I have to pay over $130...read full review
H&S Lake Mary really does take good care of their clients. It's a very calm and relaxing experience from the moment you walk in and are greeted by the nice receptionists, to the greatest massage of your life (Thank You Natalie), to the moment you are thrust back into society feeling refreshed and rejuvenated! 6 stars of I could!
I love going to the Hand and Stone location in Lake Mary. The friendly front desk personnel, calming music, and relaxing fragrance in the waiting area make this a great spa. I especially like the massage membership they offer and their app. Both make getting a massage so convenient.
But the best thing about this location is my absolutely great massage therapist, Natalie. I have booked with her the last few months, and each visit has been a wonderful experience. She knows exactly how to work out all the kinks in my back. She always starts each visit asking me if there is a particular area I would like her to focus on, if I have any injuries, and confirming if I...read full review